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ISR4221/K9 won't display navigation menu

EWzar
Level 1
Level 1

As a beginner, I am faced with issues that perplex my day. I need to gain access to the PING /TRACEROUTE to troubleshoot a critical feed. The ISR4221/K9 won't display the Navigation Menu. Is there a reason this is happening? Is there a solution?

2 Replies 2

Mark Elsen
Hall of Fame
Hall of Fame

 

 - Check if this solution can help : https://community.cisco.com/t5/routing/webui-menu-not-showing/m-p/4438889#M353381

 M.



-- Let everything happen to you  
       Beauty and terror
      Just keep going    
       No feeling is final
Reiner Maria Rilke (1899)

For many of us the primary access for ping and for traceroute is via the command line. Am I correct in understanding that you prefer the web interface? In that case please provide details of how your 4221 is configured, especially for http server etc.

HTH

Rick