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ISR4331 ipbasek9 license feature/status question

mwjc
Level 1
Level 1

Dear Engineers,

 

Hello, I am trying to figure out how to apply ipbasek9 license feature permanently.

Furthermore, when I run 'show license', I receive the following information for ipbasek9 under Index 4:

Router#show lic
*Mar 16 06:47:23.752: %SYS-5-CONFIG_I: Configured from console by console
Index 1 Feature: appxk9
Period left: Life time
License Type: Permanent
License State: Active, In Use
License Count: Non-Counted
License Priority: Medium
Index 2 Feature: uck9
Period left: Not Activated
Period Used: 0 minute 0 second
License Type: EvalRightToUse
License State: Active, Not in Use, EULA not accepted
License Count: Non-Counted
License Priority: None
Index 3 Feature: securityk9
Period left: Life time
License Type: Permanent
License State: Active, In Use
License Count: Non-Counted
License Priority: Medium
Index 4 Feature: ipbasek9
Index 5 Feature: FoundationSuiteK9
Period left: Not Activated
Period Used: 0 minute 0 second
License Type: EvalRightToUse
License State: Active, Not in Use, EULA not accepted
License Count: Non-Counted
License Priority: None
Index 6 Feature: AdvUCSuiteK9
Period left: Not Activated
Period Used: 0 minute 0 second
License Type: EvalRightToUse
License State: Active, Not in Use, EULA not accepted
License Count: Non-Counted
License Priority: None
Index 7 Feature: cme-srst
Period left: Not Activated
Period Used: 0 minute 0 second
License Type: EvalRightToUse
License State: Active, Not in Use, EULA not accepted
License Count: 0/0 (In-use/Violation)
License Priority: None
Index 8 Feature: hseck9
Index 9 Feature: throughput
Period left: Not Activated
Period Used: 0 minute 0 second
License Type: EvalRightToUse
License State: Active, Not in Use, EULA not accepted
License Count: Non-Counted
License Priority: None
Index 10 Feature: internal_service

 

Router>show version
Cisco IOS XE Software, Version 16.09.05
Cisco IOS Software [Fuji], ISR Software (X86_64_LINUX_IOSD-UNIVERSALK9-M), Version 16.9.5, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2020 by Cisco Systems, Inc.
Compiled Thu 30-Jan-20 18:53 by mcpre


Cisco IOS-XE software, Copyright (c) 2005-2020 by cisco Systems, Inc.
All rights reserved. Certain components of Cisco IOS-XE software are
licensed under the GNU General Public License ("GPL") Version 2.0. The
software code licensed under GPL Version 2.0 is free software that comes
with ABSOLUTELY NO WARRANTY. You can redistribute and/or modify such
GPL code under the terms of GPL Version 2.0. For more details, see the
documentation or "License Notice" file accompanying the IOS-XE software,
or the applicable URL provided on the flyer accompanying the IOS-XE
software.


ROM: IOS-XE ROMMON

Router uptime is 0 minutes
Uptime for this control processor is 2 minutes
System returned to ROM by Reload Command
System image file is "bootflash:isr4300-universalk9.16.09.05.SPA.bin"
Last reload reason: Reload Command

 

This product contains cryptographic features and is subject to United
States and local country laws governing import, export, transfer and
use. Delivery of Cisco cryptographic products does not imply
third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
compliance with U.S. and local country laws. By using this product you
agree to comply with applicable laws and regulations. If you are unable
to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at:
http://www.cisco.com/wwl/export/crypto/tool/stqrg.html

If you require further assistance please contact us by sending email to
export@cisco.com.

 

Suite License Information for Module:'esg'

--------------------------------------------------------------------------------
Suite Suite Current Type Suite Next reboot
--------------------------------------------------------------------------------
FoundationSuiteK9 None None None
securityk9
appxk9

AdvUCSuiteK9 None None None
uck9
cme-srst
cube


Technology Package License Information:

-----------------------------------------------------------------
Technology Technology-package Technology-package
Current Type Next reboot
------------------------------------------------------------------
appxk9 appxk9 Permanent appxk9
uck9 None None None
securityk9 securityk9 Permanent securityk9
ipbase ipbasek9 None ipbasek9

The current throughput level is 100000 kbps


Smart Licensing Status: Smart Licensing is DISABLED

cisco ISR4331/K9 (1RU) processor with 1784246K/6147K bytes of memory.
Processor board ID FDO2543M2YG
3 Gigabit Ethernet interfaces
32768K bytes of non-volatile configuration memory.
4194304K bytes of physical memory.
3207167K bytes of flash memory at bootflash:.
0K bytes of WebUI ODM Files at webui:.

Configuration register is 0x2102

 

Please help me.

 

Thank you

5 Replies 5

balaji.bandi
Hall of Fame
Hall of Fame

Did you purchased the License ? if so you can get the License file and add to router.

 

if 16.9.X onwards smart License to be applied.

BB

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JimWicks
Level 1
Level 1

It looks like you have got the AppX license installed and activated, so that will supercede the IPBase license (which is what the box ships with if you don't add any extras) ??

mgrabovs
Cisco Employee
Cisco Employee

Hello,

 

I will leave here the link for the Cisco Feature Navigator which it's used to check features on a specific platform and running version:

https://cfnng.cisco.com/

 

Thanks.

Marin

edsge teenstra
Level 1
Level 1

You need to buy a license at Cisco.

Purchased Cisco licenses are all registered to a smart account since a couple of years. And the actual licenses are added to the smart account < inventory < licenses tab.  

But if correct you can (in the license portal) choose to continue with traditional licensing,  or like I said before you choose to add the license to the your smart account/inventory so you can run a smart licensing image on the router and connect your router with the help of the token generated in your smart account / virtual account. 

So you should still be able to order a license, you will receive a salesorder/PDF with on this a PAK key with pin code, which can be used to generate a license file by using the router UDI info inside the license portal (traditional licensing)

Like said before since a couple of years that license (with PAK key) is registered to your cco/smart account/virtual account, so other people using other cco/smart accounts can not use that PAK key, this since the PAK key is not associated with their cco/smart/virtual accounts. (makes sense in relation to Cisco list price discount, not all customers pay the same for a ISR4331/K9 for example)

Since around mid 2020 Cisco catalyst switches like 3650 and 3850 and Cisco routers like ISR4k (and some other series/platforms) started to ship from factory with pre-installed XE-OS IOS software that forces you to use smart licensing. XE-OS 16.9 or higher introduced this change for Catalyst switches like the 3850 and 3650 series, and 16.10.1a or higher introduced this change for the routers like ASR1k and ISR4k series. 

There are exceptions, we seen on some products from end 2020 or beginning 2021 that they still have a license file, but the majority of devices from mid 2020 or later date come without any permanent license. Not even IPBASE.

While the router still functions with this lowest IPBASE feature set(so it has the basic routing functionality), it will show exactly what you see, there is no permanent license at all. If correct you also had the "no valid license found" message in the bootstrap messages when the router just booted up? 

So when people decide to use that ISR4k router with 16.9.8 software (they downgrade the router) you will see that there is no permanent license.

From the Cisco serial number you can see what factory/country and what year and what week the router was produced: 

Your router:

  • FDO2543M2YG - I am pretty sure it is made in China (not sure about the factory) 
  • Manufactured in the year 2021 (25-4=21=2021)
  • Manufactured in week 43

So I am pretty sure your router was shipped with 16.10.1a or higher XE-OS IOS software when it left the manufacturer and got packed.  Hence when someone downgraded this router you will notice that there is no permanent IPBASE license on the unit.

First end-user buyer who bought the router (should have I guess) received this IPBASE perpetual license in his/her smart account/virtual account, you will find the Cisco license portal here: https://software.cisco.com/

Image of the Smart software manager:

edsgeteenstra_1-1706787101906.png

 

You should try to reinstall 16.10.1a (if it perhaps is still on the flash) and generate a token in your own smart account and connect the router to your own smart / virtual account (you can create a CCO account for free, I guess the guest account option has to be chosen) When you go to the license portal section while logged in your account, you choose the smart software licensing (CSSM) option and you can create one or more virtual accounts.

In the virtual account at the General tab you can create your token which you insert on your router together with some other configuration to connect your router to the smart / virtual account. 

Just try and see what happens, since the IPBASE is normally always included as base option when purchasing routers, so I am not sure what happens when you connect your router to the smart account. 

 

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