Missing command prompt character

[jbartoldus]

Has anyone ever encountered a missing character in a device command  prompt?  I have a 2821 router that will not display the "#" character or  the ">" when I ssh to it.  The hostname is correct, but the prompt  character after the hostname will not display.  If I go into config  mode, the "#" shows up after the (config), but in regular mode or enable mode, no prompt  charater after the hostname.  Has anyone ever encountered this?

I  have 300 other 2821 routers and 3560 switches and this is the only  device that this happen to.  I use secureCRT for all my ssh connections,  and I don't think it is the terminal setup because I see it with putty  and teraterm, too.  I have reloaded the router hoping it would fix it....no luck.

Any help would be greatly appreciated.

[Federico Coto Fajardo · Accepted solution]

Hi,

In an IOS device, if you issue the command ''prompt xxxx''

You will get the xxxx string as the prompt instead of getting the # symbol.

To revert it use the no form of the command in configuration mode.

Hope it helps.

Federico.

[jbartoldus]

Thanks... that was it.  I have never used the prompt command and someone must have added it to the config at some point