NM-4E1-IMA - works in 2800 but not 2620?

d-fillmore · ‎06-21-2010

Hi - My customer has had a NM-4E1-IMA working in a 2800 router fine;

Cisco IOS Software, 2800 Software (C2800NM-ENTSERVICESK9-M), Version 12.4(4)T, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2005 by Cisco Systems, Inc.
Compiled Thu 27-Oct-05 11:24 by ccai

ROM: System Bootstrap, Version 12.3(8r)T7, RELEASE SOFTWARE (fc1)

System returned to ROM by error - a System Error, PC 0x4143CC9C at 13:38:00 BST Wed Jun 16 2010
System restarted at 13:39:05 BST Wed Jun 16 2010
System image file is "flash:c2800nm-entservicesk9-mz.124-4.T.bin"

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If you require further assistance please contact us by sending email to
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Cisco 2811 (revision 53.51) with 249856K/12288K bytes of memory.
Processor board ID
2 FastEthernet interfaces
4 ATM interfaces
3 Channelized E1/PRI ports
1 ATM/Voice AIM
DRAM configuration is 64 bits wide with parity enabled.
239K bytes of non-volatile configuration memory.
62720K bytes of ATA CompactFlash (Read/Write)

Configuration register is 0x2102

He's installed it in a 2620, and althought the card is recognised, the E1 interfaces don't show up in the sh ver

------------------ show version ------------------

Cisco Internetwork Operating System Software
IOS (tm) C2600 Software (C2600-JS-M), Version 12.2(46a), RELEASE SOFTWARE (fc1)
Copyright (c) 1986-2007 by cisco Systems, Inc.
Compiled Wed 11-Jul-07 20:22 by pwade
Image text-base: 0x8000808C, data-base: 0x81478264

ROM: System Bootstrap, Version 12.1(3r)T2, RELEASE SOFTWARE (fc1)

Manchester-ATM-2 uptime is 4 minutes
System returned to ROM by reload
System image file is "flash:c2600-js-mz.122-46a.bin"

cisco 2620 (MPC860) processor (revision 0x600) with 58368K/7168K bytes of memory.
Processor board ID (836313172)
M860 processor: part number 0, mask 49
Bridging software.
X.25 software, Version 3.0.0.
SuperLAT software (copyright 1990 by Meridian Technology Corp).
TN3270 Emulation software.
Basic Rate ISDN software, Version 1.1.
1 FastEthernet/IEEE 802.3 interface(s)
1 ISDN Basic Rate interface(s)
4 ATM network interface(s)
32K bytes of non-volatile configuration memory.
16384K bytes of processor board System flash (Read/Write)

Configuration register is 0x2102

We have tried it with a couple of different versions of code - current version is 12.2 Enterprise plus - Software advisor says it just needs anything with a 'plus' featureset.

Any ideas anyone?

Cheers, Dom

Sergei Vasilenko · ‎06-28-2010

Hello!

The "4 ATM network interface(s)" in show ver above could actually be the reprecentation

of those 4 ATM E1 ports of the NM-4E1-IMA as per datasheet:

http://www.cisco.com/en/US/partner/products/hw/routers/ps259/products_data_sheet09186a00801aa726.html

What is the problem with those ports actually?

What does "show inv" and/or "sh diag" shows?

Thanks,

Sergey

d-fillmore · ‎06-28-2010

Hi Sergey - Thanks for your mail.

The interface wont come up whereas it comes up fine on the 2800 - the relavant config is below;

interface ATM1/0
no ip address
shutdown
no atm ilmi-keepalive
scrambling-payload
impedance 120-ohm
!
interface ATM1/1
no ip address
no atm ilmi-keepalive
ima-group 0
no scrambling-payload
impedance 120-ohm
!
interface ATM1/2
no ip address
no atm ilmi-keepalive
scrambling-payload
impedance 120-ohm
!
interface ATM1/3
no ip address
no atm ilmi-keepalive
scrambling-payload
impedance 120-ohm
!
interface ATM1/IMA0
no ip address
no atm ilmi-keepalive
ima differential-delay-maximum 50
!
interface ATM1/IMA0.241 point-to-point
bandwidth 1920
ip address x.x.x.x 255.255.255.252
ip wccp 51 redirect out
ip wccp 51 redirect in
pvc 2/41
vbr-nrt 1920 1920 1
encapsulation aal5snap
!

sh diag recognises the card;

Slot 0:
        C2620 1FE Mainboard Port adapter, 2 ports
        Port adapter is analyzed
        Port adapter insertion time unknown
        EEPROM contents at hardware discovery:
        Hardware Revision        : 6.0
        PCB Serial Number        : JAD05390AXV (836313172)
        Part Number              : 73-2843-10
        RMA History              : 00
        RMA Number               : 0-0-0-0
        Board Revision           : B0
        Deviation Number         : 0-0
        EEPROM format version 4
        EEPROM contents (hex):
          0x00: 04 FF 40 00 94 41 06 00 C1 17 4A 41 44 30 35 33
          0x10: 39 30 41 58 56 20 28 38 33 36 33 31 33 31 37 32
          0x20: 29 82 49 0B 1B 0A 04 00 81 00 00 00 00 42 42 30
          0x30: 80 00 00 00 00 FF FF FF FF FF FF FF FF FF FF FF
          0x40: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
          0x50: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
          0x60: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
          0x70: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

        WIC Slot 1:
        BRI S/T - 2186 WAN daughter card
        Hardware revision 1.3           Board revision A0
        Serial number     25942436      Part number    800-01833-03
        Test history      0x0           RMA number     00-00-00
        Connector type    Wan Module
        EEPROM format version 1
        EEPROM contents (hex):
          0x20: 01 07 01 03 01 8B D9 A4 50 07 29 03 00 00 00 00
          0x30: 50 00 00 00 01 09 18 01 FF FF FF FF FF FF FF FF

Slot 1:
        IMA 4 port E1 Port adapter, 4 ports
        Port adapter is analyzed
        Port adapter insertion time unknown
        EEPROM contents at hardware discovery:
        Hardware Revision        : 1.0
        Top Assy. Part Number    : 800-03968-03
        Board Revision           : D0
        Deviation Number         : 0-0
        Fab Version              : 05
        PCB Serial Number        : JAB06010BUW
        RMA Test History         : 00
        RMA Number               : 0-0-0-0
        RMA History              : 00
        EEPROM format version 4
        EEPROM contents (hex):
          0x00: 04 FF 40 00 BE 41 01 00 C0 46 03 20 00 0F 80 03
          0x10: 42 44 30 80 00 00 00 00 02 05 C1 8B 4A 41 42 30
          0x20: 36 30 31 30 42 55 57 03 00 81 00 00 00 00 04 00
          0x30: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
          0x40: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
          0x50: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
          0x60: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
          0x70: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

sh int below;

ATM1/IMA0 is down, line protocol is down
Hardware is ATM IMA
MTU 4470 bytes, sub MTU 4470, BW 1920 Kbit, DLY 20000 usec,
     reliability 0/255, txload 1/255, rxload 1/255
Encapsulation ATM, loopback not set
Encapsulation(s): AAL5
255 maximum active VCs, 1024 VCs per VP, 0 current VCCs
VC idle disconnect time: 300 seconds
Last input never, output never, output hang never
Last clearing of "show interface" counters never
Input queue: 0/75/0/0 (size/max/drops/flushes); Total output drops: 0
Queueing strategy: Per VC Queueing
5 minute input rate 0 bits/sec, 0 packets/sec
5 minute output rate 0 bits/sec, 0 packets/sec
     0 packets input, 0 bytes, 0 no buffer
     Received 0 broadcasts, 0 runts, 0 giants, 0 throttles
     0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored, 0 abort
     0 packets output, 0 bytes, 0 underruns
     0 output errors, 0 collisions, 1 interface resets
     0 output buffer failures, 0 output buffers swapped out
ATM1/IMA0.241 is down, line protocol is down
Hardware is ATM IMA
Internet address is x.x.x.x/30
MTU 4470 bytes, BW 1920 Kbit, DLY 20000 usec,
     reliability 0/255, txload 1/255, rxload 1/255
Encapsulation ATM
0 packets input, 0 bytes
0 packets output, 0 bytes
0 OAM cells input, 0 OAM cells output
AAL5 CRC errors : 0
AAL5 SAR Timeouts : 0
AAL5 Oversized SDUs : 0
AAL5 length violation : 0
AAL5 CPI Error : 0

Cheers, Dom

Sergei Vasilenko · ‎06-29-2010

Hi Dom,

Are E1s without IMA groups comes online fine (show contr atm1/1)?

Did you tried two NM E1 ports connected by an E1 cable? 
You migth try to use a hard loop E1 to check if the port is correct.
The pinout to create a E1 loop is the indicated on the following link:
http://www.cisco.com/en/US/tech/tk713/tk628/technologies_tech_note09186a008010059a.shtml#topic1

On that case you could test locally the port itself. If that is going fine, 
next step could be to connect two E1 ports on the NM module and test locally if 
IMA interfaces are correctly created.

Thanks,

Sergey

d-fillmore · ‎06-29-2010

Hi Sergey - My customer has jusy contacted me to say that they have resolved it.

I think they were hitting bug CSCdu38436

Thanks for your help on this

Cheers, Dom