RV320 DNS Error

[apwilkinson]

Network noobie here.

I have recently purchased a RV320 router for my home and have been attempting to get it to work with my home network setup.

My home network includes a Cable modem->RV320->POE Switch->Access Points.

I have followed the setup guide as listed in the instructions. I have updated the firmware and used the setup wizard to configure the router. I have not messed with any other settings. I will post the logs once I get home.

The issue appears to be DNS related because the router is pulling a valid IP address and I receive a DNS error when accessing the internet. I have called my ISP and they said they could not give me any of the DNS connection information so I can't manually enter the settings it's "supposed to happen automatically."

Am I missing a step or should it be resolving DNS out of the box? I understand I most likely left out a lot of important information. If someone could point me in the right direction I would answer any questions or provide information so that you can better understand my setup.

The only real troubleshooting steps I've performed are disconnecting power from  modem, router and switch and then powering them on one at a time modem, router, switch.

[Richard Burts]

It is not clear whether you are testing Internet access from the RV320 or from a device on your network. It would be logical to test initially from the RV320 and when that is working then test from a device on the network.

You say that you get a DNS error when attempting to access the Internet. Can you tell us what that error message is?

Can you test accessing something on the Internet by its IP address rather than its name?

HTH

Rick

[apwilkinson]

I was testing directly connected to the RV320.

I will provide answers to both your question as soon as I get home.