SNTC Upload Processing

[james8]

Hello guys,

There is more than 24 hours that I´ve submitted an inventory to SNTC portal from collector but the status is still "Received". Is there anything that can be done?

thanks!

[Giuseppe Larosa]

Hello James8,

follow the suggestions in the thread below

https://community.cisco.com/t5/smart-net-total-care-portal-and/sntc-upload-processing-stuck/m-p/3095591

it explains how to get support for an issue like yours.

Hope to help

Giuseppe