cedge-vpn-tracker does not exist

[Jeongjun Park]

Hi guys.

I'm trying to connect Cisco Umbrella with cEdge.

While pushing it with template, Error "cedge-vpn-tracker does not exist" is repeating.

How can I solve this problem ?

cEdge Version : 17.3.5

I will appreciate to you If you give me help.

Thanks !

[svemulap@cisco.com]

hi JJPark -

Looks like you don't have 'tracker' configured.
You need to configure tracker it. It could be an interface trakcer.

With newer releases, we have 'auto-tracker' in place with SIG Tunnels.
This will automatically will create the tracker for SIG Tunnels.

HTH.

[Jeongjun Park]

Hello.

Thank you for your advice.

I configured below thing.

Feature Template > Tracker > [tracker]
Feature Template > Cisco VPN Interface Ethernet > [My template] > Advanced > Tracker > [tracker]

But I can't still make SIG Tunnel.

I'm sorry in advance that I'm not expert of SD-WAN.

Thanks.

[Kanan Huseynli]

Hi,

where did you create "cedge-vpn-tracker"  tracker? AFAIK, in earlier releases, it should be tracker from system template.

[Jeongjun Park]

Hi.

I never made "cedge-vpn-trakcer"

I dont know why this error still happen.

Its really hard to understand.

I even made every template about tracker, but still not working.

[svemulap@cisco.com]

hi JJPark -

I see that you mentioned that you are running 17.3.5
There are several updates done to tracker functionality as there are different use cases of it
.. which includes tying with SIG.
Would recommend trying with latest 17.6 image, to try the SIG with tracker.
For example 17.6.5.2


Below is an example of SIG with Auto Tunnel on a cEdge device.
Look for "AUTO" in the below show command.
It denotes - Auto Tunnel

cEdge#show endpoint-tracker records
Record Name Endpoint EndPoint Type Threshold(ms) Multiplier Interval(s) Tracker-Type
#SIGL7#AUTO#TRACKER http://service.sig.umbrella.com API_URL 1000 2 30 interface
cEdge#

For your manual tracker - you need to map this under:
* Feature Template >
* Add Template >
* Cisco Secure Internet Gateway (SIG)
[PastedGraphic-1.png]

If Auto-Tracker is in place - it is under the same feature template. Screenshot below
[PastedGraphic-2.png]

HTH

[svemulap@cisco.com]

Looks like attachments are not showing up.

Adding them explicitly.

Tracker:

default-tracker 

[Kanan Huseynli]

What is your vManage version? Could you share the entire template (or templates)  configuration here, please?

[Jeongjun Park]

vManage : 20.9.3.1

I will share it through message.

[Jeongjun Park]

Thank you for your advice.

I tried to do below. Please check these

Am I wrong ?

And We already have cEdge 1111 x 2 EA which have already SIG Tunnel.

There is no tracker config. (Version 17.9.3)

Should I upgrade version ?

[svemulap@cisco.com · Accepted solution]

Yes, please. 17.9.3 is stable / recommended release.
See also, my earlier responses.

[Jeongjun Park]

Thank you.

I will share after upgrade.

Please hold on

[Jeongjun Park]

Hello.

Thank you for your advice.

I tried pushing same template to below devices.

- C1111 (Ver 17.3.5)

- C1111 (Ver 17.6.5, Ver 17.9.3)

This error occurs only 17.3.5, There is no error other versions.

I'm really appreciate to you.

[svemulap@cisco.com]

Thx. It is good to stay on 17.6 and/or 17.9 releases.
It is good to be on the latest recommended release(s)
The next long term recommended release is going to be 17.12.x / 20.12.x

HTH.

[MHM Cisco World]

Device# show running-config | sec endpoint-tracker

share output please