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SD-WAN Repo Location due to upgrade bug input is not in the .gz format

georgehewittuk1
Level 1
Level 1

Hi All,

On vManage 18.4.4 getting a 'Failed to upload software image' tried different images but always getting the error message 'input is not in the .gz format'

 

I saw another thread with the same issue

 

https://community.cisco.com/t5/sd-wan-and-cloud-networking/vmanage-repository-upload-error/td-p/4168893

 

Unfortunately trying all my browsers & private session & rebooting etc not helping. Does anyone know where the software repo is? I want to try to SCP the image over to it.

 

I can't go to TAC unfortunately as it's a lab build.

 

Cheers

George

6 Replies 6

alihawa
Level 1
Level 1

Hi, 

I got same error. Did you solved it ? 

This seems to be a known bug with vManage 18.x specifically.

Please mark this as helpful or solution accepted to help others
Connect with me https://bigevilbeard.github.io

hi, the version I am using is 20.6

mr-azrabi
Level 1
Level 1

Hi , Same here as well.
I tried many different ways ( different browser, laptop, making gzip manually checking the browser developer tab and see the response still gzip , but the download file still zip), no luck yet.

alihawa
Level 1
Level 1

Its solved by using virtual account. 

The new virtual account should be the default one. 

@georgehewittuk1 @mr-azrabi 
@bigevilbeard thanks for involving. 

Thanks for your reply, 
I believe it's version issue as i'm using version 18.X ( unfortunately don't have a right access to get new version of vManage).
the virtual account is default , no issue regarding that.
I examined different ways , by checking the browser developer (network logs) and saw the server responding with gzip , interestigly what I get in actual download it's not gzip, it's zip file with viptela extension.