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vManage Certificate Failure

samirshaikh52
Level 2
Level 2

Hello

I am trying to install the certificate for vManage controller but getting the following error

Failed to retrieve device data

Failed to find device with uuid null

 

I've tried the following methods to create a certificate but getting same error message

- Windows Server CA

- XCA

- OpenSSL

 

Any thoughts on this issue ?

24 Replies 24

What will do if getting below error, when tried to generate CSR for vManage, vBond and vSmart. 

 

failed to process device request - error type application error tag operation-failed error info

Hi Rohit,

 

Can you please share your contact details.

 

Discussion about SDWAN controller deployment and WAN routers

Very good post!!

 

I'm curious about solutions when openssl command strings don't work consistently. I sign and completed the vmanage cert install using vmanage. However when I try to sign the vbond\vsmart csr using vmanage, I get weird failures.

 

For ex.:

vManage:~$ openssl x509 -req -in vbond.csr -days 2000 -sha256 -CA ROOTCA.pem -CAkey ROOTCA.key -CAcreateserial -out vbond.crt
140364379023040:error:0906D06C:PEM routines:PEM_read_bio:no start line:pem_lib.c:697:Expecting: CERTIFICATE REQUEST
vManage:~$

 

Has anyone seen this error and found a solution??

 

Thanks in advance!!

For those that receive the following error:

140364379023040:error:0906D06C:PEM routines:PEM_read_bio:no start line:pem_lib.c:697:Expecting: CERTIFICATE REQUEST

 

The solution is to use "vim" and recreate the csr file. What I discovered is that the csr was corrupt and started with "N----" and therefore wasn't getting read properly by openssl.

So I "rm" the vbond.csr and "vim vbond.csr" using "i" to go into insert mode when pasting the csr. And that solved the problem.

 

Hope that helps someone.

Regards

I follow this steps but still shows failed

ritupatel_0-1743405252106.pngritupatel_1-1743405269067.png

 

 




MSB1989
Level 1
Level 1

Hello to all member

I have configured the CA Server in vmanage to authorized as CA for certificate generation, but when i generate and install the vmanage certification i face with such error ! 

any one can support me to solution

Thanks in advance 

 

 vmanage error.png

ritu-patel
Level 1
Level 1

ritupatel_0-1743404101949.png

ritupatel_1-1743404151673.png

vManage certificate installation failed 
please someone help me to solve this problem.

 

what kind of Root-ca did you use, is it vManager or cisco route?

Can you past the error unable to read, it very small.

Hi,

I'm also getting same error in vManager while uploading the sign certificate from root-ca. I have configured a cisco router as Root CA.

Can any one please help me.

vManager-error.jpeg

vManage$:- request root-cert-chain
and install /home/admin/ROOTCA.pem

you can config this commands and it will solved your problem.