Now you can discover and automatically remediate malware risks in your Slack and ServiceNow tenants, keeping your tenants safe from infected files.
How do I authorize a new tenant for the newly supported platforms?
As an Admin, you can authenticate tenants with the Cloud Malware through the Secure Access dashboard at ADMIN > AUTHENTICATION > PLATFORMS.
Which automatic remediation is supported for Cloud Malware?
ServiceNow supports automatic quarantine, the quarantined file is saved in the Cisco Quarantine table accessible to the admin who authenticated the tenant.
While Slack supports automatic deletion of the infected files.
How can I configure Cloud Malware to remediate infected files automatically?
As an administrator, you can configure Cloud Malware to remediate infected files through the dashboard automatically. This can be done on the 3rd step of the authentication wizard at ADMIN > AUTHENTICATION > PLATFORMS.
Administrators also have the flexibility to update the response action at any time, switching between quarantine and monitoring.
Where can I find more information?
Refer to Secure Access documentation for guidance.
Enable Cloud Malware Protection for Slack Tenants
Enable Cloud Malware Protection for ServiceNow Tenants
