04-29-2018 02:30 AM - edited 02-21-2020 07:41 AM
Hi Members
My ISE Apex and Plus licenses are getting expired tomorrow, however i haven't received the new licenses yet. So i'm curious to know what happens if the licenses get expired? Is there any grace period for renewing the licenses? What difference/issues my network users will face?
Thanks!! Will appreciate your quick response.
04-29-2018 07:37 AM
When a Plus or Apex license expires, the Plus-level (profiling, BYOD, etc.) or Apex-level services (posture, third-party MDM, etc.) are no longer available in the Policy menu.
Base licenses are unaffected by Plus or Apex license expiration.
Licenses can be renewed up to 30 days past the license expiration date. After 30 days, the license can't be renewed and a new license order will need to be placed.
As far as impact to users, starting with the 2.2 software version, ISE will enforce licenses when they are out of compliance for 45 consecutive days. A license is out of compliance when (a) term licenses have expired; or (b) more sessions are authorized to establish network sessions or use services than are entitled.
04-29-2018 07:55 AM
Hello Marvin
Thanks for your reply.
Sorry i forgot to mention the version, its 1.3 that i have. So what happens to versions earlier than 2.2? Do they also have same licenses enforcement?
On user impact, as i understand, the users will not face any difficulty in accessing the network, is that right?
My licenses will be available in 2-3 days, just want to be aware of exposure that i'll have.
04-29-2018 08:04 AM
Prior to ISE 2.2, the enforcement behavior is as follows:
Cisco ISE generates an alert that the license has expired.
The Plus or Apex service options (profiling, posture, etc.) in the Policy menu will be unavailable
Existing policies will continue to be enforced so end users should see no impact.
For users with and evaluation license only: When the evaluation license expires, it locks out the system completely and defaults to the license import page.
By the way you really ought to consider an upgrade. Your 1.3 is a REALLY old release.
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide