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borted due to size limit exceeded tracking we see message size NA

EUR
Level 1
Level 1
It seems that when the ESA interrupts the e-mail for "borted due to size limit exceeded" on the tracking we see message size : na, we would like to know if it is possible to make it possible to see the size of the e-mail that was aborted?
 
EUR_0-1745419897675.png

 

 

1 Reply 1

wajidhassan
Level 4
Level 4

Unfortunately:

ESA cannot report the final message size in tracking if the message was rejected during SMTP DATA phase due to size.

At that point, the appliance has only seen:

Envelope data (MAIL FROM, RCPT TO)

Partial or no message body

It does not know the final size because it intentionally stopped accepting data.

Enable more verbose SMTP logs
Go to:
Monitor > Logs > Log Subscription > mail_logs
or configure logconfig in CLI.

This logged size is approximate, based on what has been received so far before aborting.