fail to upload the update files in Stealthwatch SMC
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01-12-2020 04:20 PM - edited 02-21-2020 10:06 PM
Now, i hope to test that upgrade the stealtwatch to v7.1.1 from v7.0.0
i completed that applied the last patch in v7.0.0.
but when i upload the update file in the SMC, i had the fail
if you know for this reason, please help me
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01-12-2020 05:00 PM
i solved this issue
it is due to storage size
when upload the file, smc must has at least 4 times the size of the software update file (SWU) free on the /lancope/var/ partition.
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07-19-2022 02:07 PM
I am receiving this error as well on a 7.3.1 patch. I have checked the memory on the /lancope/var partition. I have more than 4* the update size available. How else might this error be caused.
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08-03-2022 05:07 AM
If this issue still persists, please open a TAC case and check with the experts if there is any other problem.
You can also proactively SSH into your SMC (if already enabled) and cd to /lancope/var/logs and check the upgrade.log and messages file.
Hope you can get some clearance here!
Cheers
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08-03-2022 07:05 AM
This issue was resolved with a patch.
Thanks for checking back.
Jennifer
