- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-02-2024 11:31 PM
after upgrade to 7.5.0 I can't upload pathes
We couldn’t complete the upload. Check the file and try again, or please contact Cisco Support.
It's the bug - https://bst.cloudapps.cisco.com/bugsearch/bug/CSCwi37950
and Workaround:
After gaining access to the CLI on the Manager, run these commands to clean out previously-uploaded files and restart the Central Management service:
docker stop svc-central-management
rm -rf /lancope/var/services/cm/update/img/*
docker start svc-central-management
Then, refresh the update manager page in WebUI.
but I can't access as root with my previous password - Permission denied (publickey).
Solved! Go to Solution.
- Labels:
-
Stealthwatch
Accepted Solutions
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-03-2024 08:04 AM
Sorry to hear about your troubles with those patches. To get un-stuck here you’re going to need to contact TAC on https://mycase.cloudapps.cisco.com/case … they can help you get your root password sorted out and then you can readdress the issue with the patch upload.
—jg
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-03-2024 08:04 AM
Sorry to hear about your troubles with those patches. To get un-stuck here you’re going to need to contact TAC on https://mycase.cloudapps.cisco.com/case … they can help you get your root password sorted out and then you can readdress the issue with the patch upload.
—jg
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-03-2024 06:32 PM
Yeah, I read that root access now is denied,so this year we don't have contract for Security Network Analytics and I think I just reinstall it
