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ISE 2.7 Guest Access Management Features

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ISE 2.7 Guest Access Management Features

 

The following document explains the guest features of ISE 2.7. For more detail of what ISE 2.7 has to offer please check the associated documentation.

 

Auto Login on Sponsor Approval 

 

What are we solving?

When a guest enters self-registration that requires approval they should be presented with a page that indicates the status of their approval and allow easy login.

How do we solve it?

Now after going through self—registration the user is presented with a status page awaiting approval. Once denied or approved the user will receive a status update. If approved they will be logged in automatically and notified via email or SMS of their credentials.

 

What settings are needed?

Workcenters > Guest Access > Portals & Components > Guest portal settings

 

sponsor-autologin.png

New flow diagram preview seen on the portal preview page has the Auto-Login option.

sponsor-autologin2.png

How does the feature look?

sponsor-autologin5.png

Phone number as User ID with number validation 

What are we solving?

End Users wish to use their phone number as their identity/user ID.  Additionally organization may need a way to audit any end user on their network which means they need a way to uniquely identify end users. This allows them to tie the user with the unique phone number of their phone.

How do we solve it?

Allowing end users to register with their phone numbers as their username and provide flow ability to manage/validate the number. ISE will do E.164 validation and give user a country code pulldown. This is available to the guest during self-registration and also the sponsor when creating known accounts.

What happens if the numbers already exists when creating another account?

  • The expired guest accounts will be allowed re-register through self registration portal
  • Active accounts will be notified to recover their password if needed

What settings are needed?

Workcenters > Guest Access > Portals & Components >Sponsor portal

 

phone-userid-sponsorportal.png

Workcenters > Guest Access > Portals & Components > Guest portal settings

phone-userid-guestportal.png

How does the feature look?

Sponsor portal 

phone-userid2.png

 Guest portal

phone-userid2.png

 

Guest - Password recovery 

What are we solving?

End users have no way to retrieve forgotten passwords.

How do we solve it?

Add a “Forgot my password” link where end users can enter an email ID or phone number for an account that is still active and retrieve a new password.  Then use this password to gain guest access as before.

What settings are needed?

Workcenters > Guest Access > Portals & Components > Guest Portal settings > Login Page Settings > Allow password reset

ise27-passwordreset2.pngise27-passwordreset3.png

How does the feature look?

ise27-passwordreset.png

Sponsor Approval Grace Access

What are we solving?

While awaiting sponsor approval the user is unable to access the internet

How do we solve it?

Add a flow that allows the user internet access until the sponsor approves/denies access or the system times out

  1. Users registers for account, sponsor notified
  2. Guest has temporary internet until expires or sponsor approves account.
  3. Once approved guest has immediate guest access.
  4. Credentials sent via email or SMS to the guest

What settings are needed?

Work Centers > Guest Access > Portal & Components > Portal Settings > Registration Form Settings

 

ise27sponsorapprovalgradeaccess.png

 

How does the feature look?

 

ise27sponsorapprovalgradeaccess2.png

ise27sponsorapprovalgradeaccess3.png

ise27sponsorapprovalgradeaccess4.png