cancel
Showing results for 
Search instead for 
Did you mean: 
cancel

Signed into SecureX and can't find what I configured in Cisco Threat Response (CTR)

968
Views
0
Helpful
0
Comments

Symptoms

I signed up for SecureX and signed in with "SecureX sign-on". When I arrived in SecureX, the modules and users I had setup in CTR were missing. How do I get that back?

Diagnosis

CTR does not use SecureX sign-on accounts. CTR uses a different login, either a "Cisco Security Account" or a Threat Grid login. You signed into SecureX with an account that's not connected to your CTR organization.

Solution

If you’re already using CTR, keep using the same account for SecureX. That will connect SecureX to CTR for you. You can keep your SecureX sign-on account and use it to connect to other products including Umbrella, Cisco Defense Orchestrator, Stealthwatch Cloud, Meraki, and Cloudlock. In the future, we'll migrate Cisco Security Accounts to SecureX sign-on.

sign in with CSA.jpg