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Atri Basu
Cisco Employee
Cisco Employee

Question

Why aren't some of my translated symbols showing up when I load the translated Anyconnect Localisation file?

Answer

Sometimes when you import the localisation into the ASDM and then open it to view it(or look at the translations on the client itself) you see something similar to this:

20110913-145108_Screen shot 2011-09-13 at 8.13.37 PM.png

wherein certain symbols show up as gibberish. The problem here is usually in the kind of encoding used when the file was saved. If you save the file using ANSI encoding, which is the default, then you'll see the problem:

ANSI.jpg

In this case, the ANSI encoding for the French character is different from that of UTF-8, and Java uses UTF-8 when sending data. So when you create the localisation using notepad and you save the file you have to ensure that you save it using

UTF-8 encoding:

utf-8.jpg

Once you  save it with the right kind of  encoding you're likely to see the correct symbol:

20110913-145110_Screen shot 2011-09-13 at 7.57.12 PM.png

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