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The "ERROR:%ASA-3-742004: failed to sync master key for password encryption, reason=key length is 0, should be > 8 and less than 128" is received on the Adaptive Security Appliance (ASA)

Prabhu Nagarajan
Level 1
Level 1

‎07-19-2010 07:03 AM - edited ‎03-08-2019 06:33 PM

Core issue

This error message "%ASA-3-742004: failed to sync master key for  password encryption, reason=key length is 0, should be > 8 and less  than 128" appears due to the Bug ID CSCth37641. This error message is seen on the secondary ASA of the ASA pair configured for Active/Standby Failover running software version 8.3.

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Resolution

Disable logging to resolve this issue. Refer to the Bug Id CSCth37641 for more information.

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