Core issue
This error message can appear if there is an incorrectly defined group name or a password.
Resolution
In order to resolve this issue, recreate the new group name and password for the VPN Client on the VPN 3000 Concentrator.
Refer to the What Can Go Wrong section of IPsec with VPN Client to VPN 3000 Concentrator Configuration Example for more information about potential errors that can occur during client connection.
Problem Type
Connectivity to the device
Troubleshoot software feature
Product Family
VPN - 3000 series concentrator
VPN - hardware & software clients
Frequency
Continuously
VPN 3000 Software Version
4.2
4.0
4.1
4.7
VPN Client Software Version
Cisco VPN Client
VPN 3000 Model
Concentrator models
VPN Tunnel End Points
Client
VPN 3000 series
VPN Protocols
IPSec
VPN Tunnel Initialization
IPSec session is not established
VPN 3000 Event Logs
received an unencrypted packet when crypto active!! Dropping packet