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Unable to start SSO with Windows AD on Cisco Clean Access Manager, and the "SEVERE: startServer - SSO Service authentication failed. Invalid argument" error message appears

TCC_2
Level 10
Level 10

‎06-22-2009 04:43 PM - edited ‎03-08-2019 06:18 PM

Resolution

Complete these steps in order to resolve this issue:

  1. Rerun ktpass with new user.

  2. Validate the fullname with the dsquery user command on the domain controller.

  3. Make sure the DNS entry is correct.
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