Community Live- Troubleshooting Automation Failures in Cisco XDR
Welcome! In this session, we will explore utilizing the automation tool within Cisco Extended Detection and Response (XDR) enhances security operations by accelerating threat detection and response while reducing manual workload. Automation enables the orchestration of routine tasks, such as alert triage and incident response, allowing security teams to focus on higher-level analyses and strategic responses. By implementing standardized security playbooks, and workflows, organizations can ensure quick and consistent action against common threats, while complex attacks are managed more efficiently through automated information gathering and analysis. By the end of our session, you'll have a comprehensive understanding of configuring and troubleshooting common automation issues and how to access our dedicated support team for any future inquiries.
Experts Details
Jordan Creek: Security Technical Consulting Engineer
Jordan Creek is an Engineer and Lab Admin in Technical Services (CX) for the ATS Cloud Security product suite consisting of Secure Endpoint, Malware Analytics, and XDR. Jordan works in the Research Triangle Park (RTP) Area in North Carolina. Jordan graduated in 2018 from the East Coast Polytechnic Institute, majoring in Information Technology and Security. He began working with Cisco in 2016 as an intern in the Cisco Advanced Lab Operations. In April 2018, He joined TAC as a member of the Firewall team. After three years here, he transitioned over to the ATS Cloud Security Team. Since being on the ATS team, he has honed his technical skills and has become the Lab Admin and subject matter expert for the respective technology. During his free time, Jordan relaxes as a TCG and board game hobbyist. You can also find him outdoors, enjoying mother nature as a renown Eagle Scout. When Jordan is not working, he enjoys spending time with his wife Alex, cat Millie, and soon to be born son.
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