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Automated Software Distribution API problem - PIDs not found

radrabik
Cisco Employee
Cisco Employee

There seems to be a problem while using the “Software Release by PID and Release” (https://developer.cisco.com/docs/support-apis/#!automated-software-distribution/software-release-by-pid-and-image), I am not able to get proper result by providing PID for the products in the table:

 

Product

PID on Smart licensing portal

PID from Device CLI

Unified Communication Manager

UCM

admin:show license UDI

UDI: PID:UCM,

Cisco Unity Connection

Cisco Unity Connection

admin:show license UDI

UDI: PID:Cisco Unity Connection,

Emergency Responder (12.0)

CER

 

Unified Contact Center Express 12.5

UCCX

 

 

For Unified Communication Manager, I was able to find some working PID where I have no idea why this should be working:

{

    "pid": "CUWL-STD-K9",

    "imageNames": ["UCSInstall_UCOS_12.5.1.16900-48.sha512.iso"]

}

 

My expectation is that this should be working:

 

{

    "pid": "UCM",

    "imageNames": ["UCSInstall_UCOS_12.5.1.16900-48.sha512.iso"]

}

{

    "pid": "Cisco Unity Connection",

    "imageNames": ["UCSInstall_CUC_14.0.1.12900-69.sha512.iso"]

}

{

    "pid": "CER",

    "imageNames": ["UCSInstall_CER_12.5.1.25900-14.sha512.iso"]

}

 

But instead, they give an error:

 {

    "error": {

        "code": "NO_DATA_FOUND_FOR_THE_PID",

        "message": ""

    }

}

 

 

Thank you for your help.

1 Reply 1

Alexander Stevenson
Cisco Employee
Cisco Employee

Hello @radrabik,

 

Your best next step is to send an email to supportapis-help@cisco.com for help with Support APIs.