Our community includes Cisco experts to answer your questions about the Smart Net Total Care (SNTC) portal and CSP-Collector.
Click the navigation links below to access materials for using our service and supported collectors.
Portal Reporting Preference Change Coming
The abillity to set "comprehensive view" reporting will be removed April 5, 2019. Please read this document for additional details.
CSPC Security Advisory
A critical security update is available for the Common Services Platform Collector (CSPC). Please refer to the security advisory for complete details.
Services APIs are Available
The Smart Net Total Care Services APIs are now available to all customers and partners in our production environment for you to use to integrate portal information into your business systems.
Check out the details in this blog about how to register and use them.