Our community includes Cisco experts to answer your questions about the Smart Net Total Care (SNTC) portal and CSP-Collector.
Click the navigation links below to access materials for using our service and supported collectors.
Portal Reporting Preference Change Coming
The abillity to set "comprehensive view" reporting will be removed April 5, 2019. Please read this document for additional details.
CSPC 2.8 is Now Available
We are pleased to announce the Common Services Platform Collector (CSPC) 2.8 release! Features and device support details are available in the Release Notes. Please note that with this release, CSPC 2.6 and earlier versions of the collector will no longer have technical support available. If support is needed, users will be required to first update to the latest version of the collector.
You can upgrade an existing collector to the latest version following instructions in the CSPC Upgrade Guide.
Services APIs are Available
The Smart Net Total Care Services APIs are now available to all customers and partners in our production environment for you to use to integrate portal information into your business systems.
Check out the details in this blog about how to register and use them.