11-14-2015 05:44 AM
Hello all,
I'm new to these forums so thank you in advance for your help. I recently bought the RV110W VPN firewall for my house so I could access my NAS at home from other locations. I plan on using QuickVPN to do this with my new device. I followed all of the support documentation so far in regards to the setup but so far haven't had luck.
I have a dynamic public IP address through Comcast and I'm registered with NoIP.com as a dynamic DNS service at home. I have the appropriate user accounts set up in the firewall. I also have remote management set up and I can access it from anywhere using my public IP address through HTTPS.
While I'm at, say, a coffee shop or another location, I'm able to "connect" using the QuickVPN client to my home network but I can't seem to access any of the network shares. I know I can't access them through network share names or anything like that so I'm using my NAS's private IP address on the network at home (10.137.116.100). Should I be using a different IP? I'm wondering if I don't fully understand the concept behind VPNs. When I make the connection, I see it successfully connecting in the QuickVPN client, but there is no other sign that it is connected. I expected a virtual network connection in the network and sharing center or some other entry in ipconfig when I check that for settings. What is bridging the two networks and how is it doing it?
The client machine I use to make the VPN connection is a Windows 8 machine with just Windows Defender and the Windows Firewall active. I have added a rule for ICMP echo requests to be allowed through. I also encountered the problem where it couldn't verify network connectivity through ping, so I edited the conf file in the program files folder for the QuickVPN client to 127.0.0.1 and it succeeds. I don't know if this step invalidates the whole process.
Could it be that my service provider at home or the service provider at my distant location are blocking the ports I need? Does the fact that it can't validate the VPN in the final step of connection indicate a problem or is it just one of the bugs I've heard about with Windows 8? Should I try using Windows 7? I'm very eager to understand this.
11-16-2015 09:28 AM
Thanks for contacting Cisco
QuickVPN is not support on Win 8.
You could use the PPTP server on the RV110 and then add the pptp client connectionon your Win 8 box.
- PPTP client is built into the OS of PCs and MACs
Best Regards,
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