RV215W not recognizing Huawei E398

[matze7401]

Hello,

I need support with the RV215W. It won't recognize a Huawei E398 LTE-Stick (Germany: Telekom Speedstick LTE). According to

https://supportforums.cisco.com/docs/DOC-29162 the RV215W should support the Speedstick LTE.

Router Firmware: 1.0.1.1 (newest)

E398 Firmware: 11.433.61.10.55 (newest from Telekom)

Thank you for your help

matze

[Eric Moyers]

Hi, My name is Eric Moyers. I am a Network Support Engineer in the Cisco Small Business Support Center. Thank you for using the Cisco Community Post Forums.

For this issue please call into one of the Support Centers listed at the link below. For Europe, please use the Support Center in Sophia Bulgaria.

Thanks

Eric Moyers    .:|:.:|:.

Cisco Small Business US STAC Advanced Support Engineer

CCNA, CCNA-Wireless

866-606-1866 ext 601027

Mon - Fri 09:00 - 18:00 (UTC - 05:00)

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Cisco Small Business Support contacts: http://www.cisco.com/en/US/partner/support/tsd_cisco_small_business_support_center_contacts.html