Setup problem with RV110W

[stuartnz67]

After nothing but hassles with my Linksys WAG120N, I bought a  Cisco RV110W. Yesterday, I tried setting it up with the Linksys being used only as a modem. I was unable to though because when I entered 192.168.1.1 into my browser as per the Cisco setup instructions, I was taken to the admin login for the Linksys. This seemed odd to me, because the Linksys was not connected to the PC at all. The connection setup was exactly as specified in the RV110W instructions: modem connected to dsl line,  ethernet cable from modem (Linksys WAG120N) to the slot marked "WAN" on the RV110W, another ethernet cable from RV110W to my PC. Despite this, the admin page was for the linksys not the cisco.

Today, I exchanged the WAG120N for a Netgear DM111P, just a modem, not a router. Same setup configuration: modem connected to dsl line,  ethernet cable from modem (NetgearDM111P) to the slot marked "WAN" on the RV110W, another ethernet cable from RV110W to my PC. Same result - type in 192.168.1.1 and get taken to the admin page for "Netgear DM111P"

Clearly, there's a serious PEBKAC situation here, but what exactly is it? Any help resolving this will be very gratefully received.

[mpyhala]

Hi Stuart,

Unplug the router from the modem, log in and change the LAN IP address to 192.168.2.1, then plug it back into the modem.

[stuartnz67]

Thank you very much for the swift response. I must have done something wrong in following your instructions. I unplugged the router from the modem, and had no network connectivity at all. No browser would open any page. It's probably going to sound like a spectacularly stupid question, but w as I supposed to have plugged the modem back into the PC before attempting  to change the LAN IP?

[mpyhala]

Stuart,

When you disconnect the router from the modem you will not have internet access. The only web page that should load is http://192.168.1.1

Once you get to the router setup page, go to Networking-> LAN-> LAN Configuration. At the top of that page you will see Local IP Address: 192.168.1.1 You need to change that address to avoid conflict with the modem(s) and press "Save" at the bottom of the page.

[stuartnz67]

Thanks again. Here's what I get when I try to access 192.168.1.1 after unplugging the router from the modem:

FIREFOX:

The connection has timed out

          The server at 192.168.1.1 is taking too long to respond.

––––––––––––––––––––––-

IE9

Internet Explorer cannot display the webpage

[mpyhala]

Stuart,

Try https://192.168.1.1 If you are still having issues, please contact your local Small Business Support Center and reference this post. You can find a number at the following page: www.cisco.com/go/sbsc

[stuartnz67]

Thank you. The result was the same when I tried https as well, so I'm on hold with the sbsc now.