Learning Path for Customers

[mszamato]

Become proficient in the different programs and tools with our guided experience, with short videos that help you stay informed.

Learn about end-to-end key capabilities and processes in the Enterprise Agreement (EA) Workspace including Subscriptions Quoting and Ordering in Cisco Commerce.

Title	Description	Link
Cisco Software Capability Overview - Enterprise Agreements	This module will provide you with an overview of how Cisco is simplifying the Software experience for Customers - Partners - Distributors. The focus will be an overview of Enterprise Agreements and the EA Workspace.	English
Cisco Enterprise Agreement Workspace	This session will provide Enterprise Agreement Customers with end-to-end training on key capabilities and processes in the EA Workspace.	English Spanish

Learn more tips for using Cisco Commerce and Cisco Commerce Renewals.

Title	Description	Link
Submitting Manual Orders	Partner and customer instructions for submitting manual purchase order requests.	English
Onboarding Instructions for Direct Customer/Direct Route to Market	This document is a guide that will help Direct Customer/DRTM with Cisco.com account creation and onboarding their Direct Customer Company & user(s) for Ordering access.	English

Learn how to manage Smart Accounts and the Order to Quote process for Smart Licensing enabled products.

Title	Description	Link
Cisco Software Capability Overview - Smart Accounts	This module will provide you an overview of how Cisco is simplifying the software experience for partners, distributors, and customers. The focus is on an overview of Smart Accounts.	English Spanish
Cisco Software Capability Overview - Smart Licensing	This module will provide you an overview of how Cisco is simplifying the software experience for partners, distributors, and customers. The focus is on an overview of Smart Licensing.	English
Cisco Software Licensing Transformation	This video offers answers about the Cisco software licensing transformation	English
Cisco Smart Account Request and Set-up	This session will focus on how to request and set up Smart Accounts in Cisco Software Central (CSC) and how to request access to an existing Smart Account.	English Mandarin Spanish
Cisco Smart Account Administration	This session will focus on how to manage your Smart Account in Cisco Software Central (CSC), in regards to virtual accounts, users, user groups, custom tags, and agreements.	English Spanish
Cisco Smart Licensing Management with Smart Accounts	This session will focus on managing Smart Licensing with Smart Accounts in Smart Software Manager (SSM).	English Spanish
Cisco Classic Licensing Management with Smart Accounts	This session will focus on managing Classic Licenses with Smart Accounts, i.e. using Classic, PAK-based licenses with Smart Account capabilities in the License Registration Portal (LRP).	English Spanish

Learn how to Quote, Order, invoice, and manage SaaS Subscriptions on the Annuity platform.

Title	Description	Link
Cisco Software Capability Overview - Cisco Annuity SaaS	This module will provide you an overview of how Cisco is simplifying the software experience for partners, distributors, and customers. The focus will be on an overview of Cisco Annuity SaaS.	English
Cisco Annuity (SaaS) Invoicing	In this session, you will be trained on how to create a quote for a SaaS subscription on the Annuity platform.	Japanese
Cisco Annuity (SaaS) Subscription Management	In this session, you will be trained on how to create a quote for a SaaS subscription on the Annuity platform.	Japanese
Cisco Annuity (SaaS) Quoting	In this session, you will receive training on how to create a quote for a SaaS subscription on the Annuity platform.	Japanese
Cisco Annuity (SaaS) Ordering	In this session, we will train you on how to create a Quote for a SaaS subscription on the Annuity platform.	Japanese

[juanmark]

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[muroj0646]

Very informative post. I learn about end-to-end key capabilities and processes in the Enterprise Agreement (EA) Workspace, including Subscriptions Quoting and Ordering in Cisco Commerce, I would suggest the following learning path for it.

[bilisss]

For comprehensive learning about the end-to-end key capabilities and processes in the Enterprise Agreement (EA) Workspace, including Subscriptions Quoting and Ordering in Cisco Commerce, I recommend the following educational pathway. This learning path will provide you with in-depth knowledge and understanding of the subject matter, allowing you to grasp the concepts and navigate through the complexities of the EA Workshop and its associated processes. By following this suggested educational path, you will gain valuable insights and skills that will empower you to effectively utilize Subscriptions Quoting and Ordering in Cisco Commerce within the context of the EA Workspace.

[maryjayn]

Thank you for sharing your insights into the end-to-end key capabilities and processes in the Enterprise Agreement (EA) Workspace, particularly focusing on Subscriptions Quoting and Ordering in Cisco Commerce. Your post was very informative, and I appreciate the learning path you've suggested for gaining proficiency in this area.