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cisco catalyst 3560cx SDA extended node PnP fail

mzouggagh
Level 1
Level 1

I tried to add catalyst 3560cx as an extended node to SDA fabric but I have this error message:

Device tried to contact the server and failed during certificate_install

how can I resolve this problem?

is it possible to add extended node without using PnP ?

 

1 Accepted Solution

Accepted Solutions

willwetherman
Spotlight
Spotlight

Hi @mzouggagh 

Extended nodes can only be connected using PnP. The certificate install error is typically due to a TLS mismatch between the switch and DNA Center.  You can check the TLS version that is enabled on DNA Center using the following command

 

magctl service tls_version --tls-min-version show

 

Some switches only support TLS version 1.1 or 1.0 for PnP. We had this exact issue with the C3560-CX which only supports TLS 1.1. We changed the TLS version on DNA Center to 1.2 as recommended in the DNA Center Security Best Practises Guide and had to drop back down to version 1.1 to allow the C3560-CX to complete PnP onboarding. Once PnP completed we were able to change the DNA Center TLS version back to 1.2.

 

magctl service tls_version --tls-min-version 1.0
magctl service tls_version --tls-min-version 1.1

 

https://www.cisco.com/c/en/us/td/docs/cloud-systems-management/network-automation-and-management/dna-center/hardening_guide/b_dnac_security_best_practices_guide.html#task_vq4_yyk_ybb

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2 Replies 2

willwetherman
Spotlight
Spotlight

Hi @mzouggagh 

Extended nodes can only be connected using PnP. The certificate install error is typically due to a TLS mismatch between the switch and DNA Center.  You can check the TLS version that is enabled on DNA Center using the following command

 

magctl service tls_version --tls-min-version show

 

Some switches only support TLS version 1.1 or 1.0 for PnP. We had this exact issue with the C3560-CX which only supports TLS 1.1. We changed the TLS version on DNA Center to 1.2 as recommended in the DNA Center Security Best Practises Guide and had to drop back down to version 1.1 to allow the C3560-CX to complete PnP onboarding. Once PnP completed we were able to change the DNA Center TLS version back to 1.2.

 

magctl service tls_version --tls-min-version 1.0
magctl service tls_version --tls-min-version 1.1

 

https://www.cisco.com/c/en/us/td/docs/cloud-systems-management/network-automation-and-management/dna-center/hardening_guide/b_dnac_security_best_practices_guide.html#task_vq4_yyk_ybb

mzouggagh
Level 1
Level 1

Hi @willwetherman 

after executing 

magctl service tls_version --tls-min-version 1.0

PnP process is working and I can see 3560-CX switch in the inventory.

Thank you for your help