01-21-2011 06:29 AM
Not trying to create FUD or anything here, long time Cisco customer, just thought folks should know. We've had two switches in the last 6 weeks with this issue. One we've had in service since 2008 (and which started having SF errors in March but didn't become and issue until we started to collapse our old 9509 core into it by putting the storage ports on it this past Sunday) but the other one was brand new. If you're seeing odd issues between hosts (especially poorly multipathed OS' like ESX) you may want to run these commands on your switches. We are going to have to swap out our second 9513 in 6 weeks in next couple of days because of this. They will ship your Xbars and you can try to swap those out and hope it fixes it but it hasn't for us yet (and one of the two Xbars they sent last night actually made the problem worse, not sure if IT was also bad or what.)
To check your modules for bad SF errors
sh logging onboard error-stats (if you want to see just recent ones use this as well in the command starttime mm/dd/yy-hh:mm:ss error-stats)
if things are o.k. all of your modules will come back with nothing
----------------------------
Module: 1
----------------------------
----------------------------
Module: 2
----------------------------
etc etc
If they aren't you'll see this
----------------------------
Module: 3
----------------------------
------------------------------------------------------------------------------
ERROR STATISTICS INFORMATION FOR DEVICE ID 59 DEVICE Skyline-xbar
------------------------------------------------------------------------------
| Time Stamp |In|Port
Error Stat Counter Name | Count |MM/DD/YY HH:MM:SS|st|Rang
| | |Id|e
------------------------------------------------------------------------------
FI1_CNT_BAD_SF |2b |01/20/11 21:55:20|00|1-24
FI1_CNT_BAD_DI_ERR_SF |28 |01/20/11 21:55:20|00|1-24
FI1_CNT_AR_BAD_SF |2b |01/20/11 21:55:20|00|1-24
------------------------------------------------------------------------------
ERROR STATISTICS INFORMATION FOR DEVICE ID 58 DEVICE Skyline-fwd
------------------------------------------------------------------------------
| | Time Stamp |In|Port
Error Stat Counter Name | Count |MM/DD/YY HH:MM:SS|st|Rang
| | |Id|e
------------------------------------------------------------------------------
AR1_FI_ERR_CNT |2b |01/20/11 21:55:20|00|1-24
AR1_PARSER_ERR_CNT |11 |01/20/11 21:55:20|00|1-24
AR1_SUPERFRAME_FROM_FI_WITH_DROP_ON|2b |01/20/11 21:55:20|00|1-24
AR1_PKT_FROM_FI_WITH_DROP_ON |2b |01/20/11 21:55:20|00|1-24
AR1_ERROR_PACKETS_DROPPED |11 |01/20/11 21:55:20|00|1-24
TI_AR1_BAD_RESULT_EGR |11 |01/20/11 21:55:20|00|1-24
------------------------------------------------------------------------------
ERROR STATISTICS INFORMATION FOR DEVICE ID 59 DEVICE Skyline-xbar
------------------------------------------------------------------------------
| | Time Stamp |In|Port
Error Stat Counter Name | Count |MM/DD/YY HH:MM:SS|st|Rang
| | |Id|e
------------------------------------------------------------------------------
AM_ACC_AR_ERR |2b |01/20/11 21:55:20|00|1-24
One or two might not mean anything but if they continue to increment you should call Cisco TAC. This for us has meant there is a significant hardware problem with our switches and we have had to replace the entire switch each time. Module's, sup's, power supplies, everything. It's a simple enough comand and Cisco TAC has told us that 90% of the folks out there don't know about this command so I'm here to tell ya, you may want to run this across your switches (we're creating a script to run it once a day and e-mail us the results.) Takes a few minutes, it might save you a lot of hassle especially if the switch isnt' in production yet. We're going to be swapping out a switch with 240 storage and host ports on it in the next couple of days. Getting good at it and getting tired of it.
07-18-2018 09:48 PM
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide