Error creating file /volatile/vsh_cmdlist_1 err 13 - Error to get tech-support

[abcwellingtonabc]

   Hi All,

Anyone seen this error when get tech-support logs????

Switch#show tech-support details

----show tech-support details----

Error creating file /volatile/vsh_cmdlist_1 err 13

Thanks,

Wellington

Hi All,

A alternative solution was executed by redirecting log file via ftp, but someone Know´s, why the error message appears???

Switch#show tech-support details

----show tech-support details----

Error creating file /volatile/vsh_cmdlist_1 err 13

Thanks,

Wellington

[abcwellingtonabc]

Hi all,

I don´t know how, but after the alternative procedure to get tech support via ftp I tried execute again sh tech supp on prompt and for now is working!!!!

Thanks,

Wellington

[dakester]

Hi,

A show tech might already be running or did not complete gracefully.

Usually deleteing the file will resolve the issue.

delete volatile:vsh_cmdlist_1

Regards,

David

[MATTHEW SNYDERMAN]

Thank you this solved my issue