2960S-48TS-L on constant reboot cycle with error

Matthew Lucas · ‎03-13-2013

Guys,

I have a brand new 2960S-48TS-L, plain vanilla with no extra module/boards etc. It boots up ok (the installed version is 12.2 (55) SE5) but then constantly cycles the following error, and doesn't accept any input whatsoever. After 5-10 minutes of cycling the error, the switch reloads and starts the process again.

PCIE0: link is NOT up.

--------------CPU's PCIe SDR Registers--------------------

PE_DLPSET = 00401000

PE_UTLSET1 = 00000000

PE_UTLSET2 = 01010000

PE_PHYSET1 = 720E0000

PE_PHYSET2 = 50600003

PE_RCSSET = 00101000

PE_PHYSTA = 02111000

PE_RCSSTS = 00000000

PE_LOOP = 10000000

Does anyone have any thoughts (other than send it back, lol)?

Thanks in advance,

Matt

Reza Sharifi · ‎03-13-2013

Matt,

Since it is new, open a ticket with TAC and RMA it. Let Cisco take care of it.

Good Luck

InayathUlla Sharieff · ‎03-13-2013

Hi Matthew,

The below error on the switch indicates that the issue is with the Hardware.

PCIE0: link is NOT up.<<<<<<<<<<<<<<<<

--------------CPU's PCIe SDR Registers--------------------

PE_DLPSET = 00401000

PE_UTLSET1 = 00000000

PE_UTLSET2 = 01010000

PE_PHYSET1 = 720E0000

PE_PHYSET2 = 50600003

PE_RCSSET = 00101000

PE_PHYSTA = 02111000

PE_RCSSTS = 00000000

PE_LOOP = 10000000

Yeti2S88gMdioWr: Unknown status for write operation<<<<<<<<

----------

Action Plan:

You will need to proceed with Switch RMA. Kindly create a new RMA and get it replaced

with the new switch :-)

HTH

Regards

Inayath

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