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BGP protocol not in image after license upgrade

rickysahni
Level 1
Level 1

Hi,

I have a stack of 3750-x switches, i recently purchsed an IP services license upgrade per switch in the stack so i could run BGP.  The license install was successful and it now says the license level is ipservices, however when i try and configure BGP it still says 'protocol not in this image'.  Please advise urgently

software image is

12.2(55)SE4

output of 'sh ver'

Cisco IOS Software, C3750E Software (C3750E-IPBASEK9-M), Version 12.2(55)SE4, RELEASE SOFTWARE (fc1)

Technical Support: http://www.cisco.com/techsupport

Copyright (c) 1986-2011 by Cisco Systems, Inc.

Compiled Tue 06-Sep-11 02:09 by prod_rel_team

Image text-base: 0x00003000, data-base: 0x02800000

ROM: Bootstrap program is C3750E boot loader

BOOTLDR: C3750E Boot Loader (C3750X-HBOOT-M) Version 12.2(53r)SE2, RELEASE SOFTWARE (fc1)

XSHQ001-3750-STK001 uptime is 22 minutes

System returned to ROM by power-on

System restarted at 17:34:46 UTC Fri Jan 17 2014

System image file is "flash:/c3750e-ipbasek9-mz.122-55.SE4.bin"

This product contains cryptographic features and is subject to United

States and local country laws governing import, export, transfer and

use. Delivery of Cisco cryptographic products does not imply

third-party authority to import, export, distribute or use encryption.

Importers, exporters, distributors and users are responsible for

compliance with U.S. and local country laws. By using this product you

agree to comply with applicable laws and regulations. If you are unable

to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at:

http://www.cisco.com/wwl/export/crypto/tool/stqrg.html

If you require further assistance please contact us by sending email to

export@cisco.com.

License Level: ipservices

License Type: Permanent

Next reload license Level: ipservices

cisco WS-C3750X-48P (PowerPC405) processor (revision B0) with 262144K bytes of memory.

Processor board ID FDO1523K0XB

Last reset from power-on

6 Virtual Ethernet interfaces

1 FastEthernet interface

104 Gigabit Ethernet interfaces

4 Ten Gigabit Ethernet interfaces

The password-recovery mechanism is enabled.

512K bytes of flash-simulated non-volatile configuration memory.

Base ethernet MAC Address       : 30:E4:DB:36:6E:00

Motherboard assembly number     : 73-12553-05

Motherboard serial number       : FDO15240637

Model revision number           : B0

Motherboard revision number     : C0

Model number                    : WS-C3750X-48P-S

Daughterboard assembly number   : 800-32727-01

Daughterboard serial number     : FDO152404C8

System serial number            : FDO1523K0XB

Top Assembly Part Number        : 800-31324-02

Top Assembly Revision Number    : C0

Version ID                      : V02

CLEI Code Number                : COMJZ00ARB

Hardware Board Revision Number  : 0x03

Switch Ports Model              SW Version            SW Image

------ ----- -----              ----------            ----------

*    1 54    WS-C3750X-48P      12.2(55)SE4           C3750E-IPBASEK9-M

     2 54    WS-C3750X-48P      12.2(55)SE4           C3750E-IPBASEK9-M

Switch 02

---------

Switch Uptime                   : 22 minutes

Base ethernet MAC Address       : 64:00:F1:55:D1:00

Motherboard assembly number     : 73-12553-05

Motherboard serial number       : FDO150814NV

Model revision number           : B0

Motherboard revision number     : A0

Model number                    : WS-C3750X-48P-S

Daughterboard assembly number   : 800-32727-01

Daughterboard serial number     : FDO1508063D

System serial number            : FDO1508R0J6

Top assembly part number        : 800-31324-02

Top assembly revision number    : A0

Version ID                      : V02

CLEI Code Number                : COMJZ00ARB

License Level                   : ipservices

License Type                    : Permanent

Next reboot licensing Level     : ipservices

Configuration register is 0xF

2 Replies 2

Jon Marshall
Hall of Fame
Hall of Fame

Ricky

Your output is still showing IP Base. From your output ie. the bottom line -

Next reboot licensing Level     : ipservices

you need to reboot the switch for the license upgrade to take affect.

Jon

Jon,

thanks for your swift reply.  Regardless of the feature set, apparently that IP base version does not support BGP.  I installed a Universal-K9 image on there and then rebooted and now everything appears to be fine

thanks again

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