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Cisco WS-C4506-E model showing sfp interface showing as inactive

13jobsp90
Level 1
Level 1

I have a query regarding we are using 4 distribution switches model - WS-C4506-E.

In that we have 4 slots when I typed " sh interfaces status" the output is below:

INMAC-DS-3F-T2-S1#sh interfaces status

Port Name Status Vlan Duplex Speed Type
Te1/1 UPLINK_DC_Core1 connected trunk full a-10G 10GBase-LRM
Te1/2 notconnect 1 full auto 10GBase-LRM
Gi1/3 inactive 1 full 1000 No Gbic
Gi1/4 inactive 1 full 1000 No Gbic
Gi1/5 inactive 1 full 1000 No Gbic
Gi1/6 inactive 1 full 1000 No Gbic
Gi2/1 UPLINK_INAMC-AS-LG notconnect 1 auto auto 10/100/1000-TX
Gi2/2 notconnect 1 auto auto 10/100/1000-TX
Gi2/3 UPLINK_INAMC-AS-1F notconnect 1 auto auto 10/100/1000-TX
Gi2/4 notconnect 1 auto auto 10/100/1000-TX
Gi2/5 UPLINK_INAMC-AS-6F notconnect 1 auto auto 10/100/1000-TX
Gi2/6 notconnect 1 auto auto 10/100/1000-TX
Gi2/7 notconnect 1 auto auto 10/100/1000-TX
Gi2/8 notconnect 1 auto auto 10/100/1000-TX
Gi2/9 UPLINK_INAMC-AS-2F notconnect 1 auto auto 10/100/1000-TX
Gi2/10 notconnect 1 auto auto 10/100/1000-TX
Gi2/11 notconnect 1 auto auto 10/100/1000-TX
Gi2/12 notconnect 1 auto auto 10/100/1000-TX
Gi2/13 notconnect 1 auto auto 10/100/1000-TX
Gi2/14 notconnect 1 auto auto 10/100/1000-TX
Gi2/15 notconnect 1 auto auto 10/100/1000-TX
Gi2/16 notconnect 1 auto auto 10/100/1000-TX
Gi2/17 notconnect 1 auto auto 10/100/1000-TX
Gi2/18 notconnect 1 auto auto 10/100/1000-TX
Gi2/19 notconnect 1 auto auto 10/100/1000-TX
Gi2/20 notconnect 1 auto auto 10/100/1000-TX
Gi2/21 notconnect 1 auto auto 10/100/1000-TX
Gi2/22 notconnect 1 auto auto 10/100/1000-TX
Gi2/23 notconnect 1 auto auto 10/100/1000-TX
Gi2/24 notconnect 1 auto auto 10/100/1000-TX
Gi2/25 notconnect 1 auto auto 10/100/1000-TX
Gi2/26 notconnect 1 auto auto 10/100/1000-TX

Port Name Status Vlan Duplex Speed Type
Gi2/27 notconnect 1 auto auto 10/100/1000-TX
Gi2/28 notconnect 1 auto auto 10/100/1000-TX
Gi2/29 notconnect 1 auto auto 10/100/1000-TX
Gi2/30 notconnect 1 auto auto 10/100/1000-TX
Gi2/31 notconnect 1 auto auto 10/100/1000-TX
Gi2/32 notconnect 1 auto auto 10/100/1000-TX
Gi2/33 notconnect 1 auto auto 10/100/1000-TX
Gi2/34 notconnect 1 auto auto 10/100/1000-TX
Gi2/35 notconnect 1 auto auto 10/100/1000-TX
Gi2/36 notconnect 1 auto auto 10/100/1000-TX
Gi2/37 notconnect 1 auto auto 10/100/1000-TX
Gi2/38 notconnect 1 auto auto 10/100/1000-TX
Gi2/39 notconnect 1 auto auto 10/100/1000-TX
Gi2/40 notconnect 1 auto auto 10/100/1000-TX
Gi2/41 notconnect 1 auto auto 10/100/1000-TX
Gi2/42 notconnect 1 auto auto 10/100/1000-TX
Gi2/43 notconnect 1 auto auto 10/100/1000-TX
Gi2/44 notconnect 1 auto auto 10/100/1000-TX
Gi2/45 notconnect 10 auto auto 10/100/1000-TX
Gi2/46 notconnect 1 auto auto 10/100/1000-TX
Gi2/47 connected trunk a-full a-1000 10/100/1000-TX
Gi2/48 notconnect 1 auto auto 10/100/1000-TX
Gi3/1 notconnect 1 auto auto 10/100/1000-TX
Gi3/2 notconnect 1 auto auto 10/100/1000-TX
Gi3/3 notconnect 1 auto auto 10/100/1000-TX
Gi3/4 notconnect 1 auto auto 10/100/1000-TX
Gi3/5 notconnect 1 auto auto 10/100/1000-TX
Gi3/6 notconnect 1 auto auto 10/100/1000-TX
Gi3/7 notconnect 1 auto auto 10/100/1000-TX
Gi3/8 notconnect 1 auto auto 10/100/1000-TX
Gi3/9 notconnect 1 auto auto 10/100/1000-TX
Gi3/10 notconnect 1 auto auto 10/100/1000-TX
Gi3/11 notconnect 1 auto auto 10/100/1000-TX
Gi3/12 notconnect 1 auto auto 10/100/1000-TX

Port Name Status Vlan Duplex Speed Type
Gi3/13 notconnect 1 auto auto 10/100/1000-TX
Gi3/14 notconnect 1 auto auto 10/100/1000-TX
Gi3/15 notconnect 1 auto auto 10/100/1000-TX
Gi3/16 notconnect 1 auto auto 10/100/1000-TX
Gi3/17 notconnect 1 auto auto 10/100/1000-TX
Gi3/18 notconnect 1 auto auto 10/100/1000-TX
Gi3/19 notconnect 1 auto auto 10/100/1000-TX
Gi3/20 notconnect 1 auto auto 10/100/1000-TX
Gi3/21 notconnect 1 auto auto 10/100/1000-TX
Gi3/22 notconnect 1 auto auto 10/100/1000-TX
Gi3/23 notconnect 1 auto auto 10/100/1000-TX
Gi3/24 notconnect 1 auto auto 10/100/1000-TX
Gi3/25 notconnect 1 auto auto 10/100/1000-TX
Gi3/26 notconnect 1 auto auto 10/100/1000-TX
Gi3/27 notconnect 1 auto auto 10/100/1000-TX
Gi3/28 notconnect 1 auto auto 10/100/1000-TX
Gi3/29 notconnect 1 auto auto 10/100/1000-TX
Gi3/30 notconnect 1 auto auto 10/100/1000-TX
Gi3/31 notconnect 1 auto auto 10/100/1000-TX
Gi3/32 notconnect 1 auto auto 10/100/1000-TX
Gi3/33 notconnect 1 auto auto 10/100/1000-TX
Gi3/34 notconnect 1 auto auto 10/100/1000-TX
Gi3/35 notconnect 1 auto auto 10/100/1000-TX
Gi3/36 notconnect 1 auto auto 10/100/1000-TX
Gi3/37 notconnect 1 auto auto 10/100/1000-TX
Gi3/38 notconnect 1 auto auto 10/100/1000-TX
Gi3/39 notconnect 1 auto auto 10/100/1000-TX
Gi3/40 notconnect 1 auto auto 10/100/1000-TX
Gi3/41 notconnect 1 auto auto 10/100/1000-TX
Gi3/42 notconnect 1 auto auto 10/100/1000-TX
Gi3/43 notconnect 1 auto auto 10/100/1000-TX
Gi3/44 notconnect 1 auto auto 10/100/1000-TX
Gi3/45 notconnect 1 auto auto 10/100/1000-TX
Gi3/46 notconnect 1 auto auto 10/100/1000-TX

Port Name Status Vlan Duplex Speed Type
Gi3/47 notconnect 1 auto auto 10/100/1000-TX
Gi3/48 notconnect 1 auto auto 10/100/1000-TX
Te4/1 notconnect 1 full 10G 10GBase-LR
Te4/2 UPLINK_INAMC-AS-GF connected trunk full 10G 10GBase-LR
Te4/3 UPLINK_INAMC-AS-LG connected trunk full 10G 10GBase-LR
Te4/4 UPLINK_INAMC-AS-4F connected trunk full 10G 10GBase-LR
Te4/5 notconnect 1 full 10G 10GBase-LR
Te4/6 notconnect 1 full 10G No X2
Gi4/7 inactive 1 full 1000 No Gbic
Gi4/8 inactive 1 full 1000 No Gbic
Gi4/9 inactive 1 full 1000 No Gbic
Gi4/10 inactive 1 full 1000 No Gbic
Gi4/11 inactive 1 full 1000 No Gbic
Gi4/12 inactive 1 full 1000 No Gbic
Gi4/13 inactive 1 full 1000 No Gbic
Gi4/14 inactive 1 full 1000 No Gbic
Gi4/15 inactive 1 full 1000 No Gbic
Gi4/16 inactive 1 full 1000 No Gbic
Gi4/17 inactive 1 full 1000 No Gbic
Gi4/18 inactive 1 full 1000 No Gbic

_______________

In that gi1/3,some are showing inactive as status it is sfp port, when I inserted "GLC-LH-SMD"  (1G sfp tranceiver) is it not detecting, the module is working fine in other access switches. In other distribtuion switches also showing same inactivesfp  port. What might be the issue? I have tried sh and no shutdown but still of no use. Can anyone help me with this.

5 Replies 5

marce1000
Hall of Fame
Hall of Fame

 

   - When you shut and no shut the port, check the logs on the switch and look for indicators
      + https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvg48358
         https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvd19614

     The bug reports may not be accurate but anyway upgrade to the latest advisory software version for the switch
     and check if that can help,

  M.



-- Each morning when I wake up and look into the mirror I always say ' Why am I so brilliant ? '
    When the mirror will then always repond to me with ' The only thing that exceeds your brilliance is your beauty! '

I have sh and no sh but still no logs for that.

marce1000
Hall of Fame
Hall of Fame

 

 - Then a bug becomes more likely and you will need to look at the software upgrade scenario's   

 M.



-- Each morning when I wake up and look into the mirror I always say ' Why am I so brilliant ? '
    When the mirror will then always repond to me with ' The only thing that exceeds your brilliance is your beauty! '

when i sh version, the below output.

INMAC-DS-3F-T2-S1#sh version
Cisco IOS Software, IOS-XE Software, Catalyst 4500 L3 Switch Software (cat4500e-UNIVERSALK9-M), Version 03.11.02.E RELEASE SOFTWARE (fc3)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2020 by Cisco Systems, Inc.
Compiled Sat 14-Mar-20 21:52 by prod_rel_team

 

Cisco IOS-XE software, Copyright (c) 2005-2015 by cisco Systems, Inc.
All rights reserved. Certain components of Cisco IOS-XE software are
licensed under the GNU General Public License ("GPL") Version 2.0. The
software code licensed under GPL Version 2.0 is free software that comes
with ABSOLUTELY NO WARRANTY. You can redistribute and/or modify such
GPL code under the terms of GPL Version 2.0.
(http://www.gnu.org/licenses/gpl-2.0.html) For more details, see the
documentation or "License Notice" file accompanying the IOS-XE software,
or the applicable URL provided on the flyer accompanying the IOS-XE
software.

 

ROM: 15.0(1r)SG3
INMAC-DS-3F-T2-S1 uptime is 4 weeks, 4 days, 17 hours, 2 minutes
System returned to ROM by power-on
System restarted at 00:36:19 asTEr Tue Apr 15 2025
System image file is "bootflash:cat4500e-universalk9.SPA.03.11.02.E.152-7.E2.bin"
Jawa Revision 7, Winter Revision 0x0.0x1C

Last reload reason: power-on

 

This product contains cryptographic features and is subject to United
States and local country laws governing import, export, transfer and
use. Delivery of Cisco cryptographic products does not imply
third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
compliance with U.S. and local country laws. By using this product you
agree to comply with applicable laws and regulations. If you are unable
to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at:
http://www.cisco.com/wwl/export/crypto/tool/stqrg.html

If you require further assistance please contact us by sending email to
export@cisco.com.


License Information for 'WS-X45-SUP7L-E'
License Level: lanbase Type: Permanent
Next reboot license Level: lanbase

cisco WS-C4506-E (MPC8572) processor (revision 4) with 2097152K bytes of physical memory.
Processor board ID SPE170500MN
MPC8572 CPU at 1.5GHz, Supervisor 7L-E
Last reset from PowerUp
2 Virtual Ethernet interfaces
112 Gigabit Ethernet interfaces
8 Ten Gigabit Ethernet interfaces
511K bytes of non-volatile configuration memory.

Configuration register is 0x2102

 

  - The particular supervisor is no longer supported https://www.cisco.com/c/en/us/products/collateral/switches/catalyst-4500-series-switches/eos-eol-notice-c51-738118.html
    so you can't download software and or updates. That limits your  options, for instance try another SFP or contact TAC,

  M.



-- Each morning when I wake up and look into the mirror I always say ' Why am I so brilliant ? '
    When the mirror will then always repond to me with ' The only thing that exceeds your brilliance is your beauty! '