Distributed Forwarding Card - PwrDown

suresh natarajan · ‎12-24-2011

My switch card went down by logging some errors.

any idea?

%IPFAST-4-FAILATTEMPTOPENIPCPORT: Attempt to open the IPC ports failed. Slot 7, port 'Slot 7: DFS.control.IL', error code 7:no such port.

%IPFAST-2-FAILOPENIPCPORT: Could not open the IPC ports. Slot 7. Number of retries 20. Last IPC error 7:no such port

%PM_SCP-SP-1-LCP_FW_ERR: System resetting module 7 to recover from error: Linecard received system exception

%C6KPWR-SP-4-DISABLED: power to module in slot 7 set off (Module Failed SCP dnld)

%ONLINE-SP-6-TIMER: Module 7, Proc. 0. Failed to bring online because of timer event

%C6KPWR-SP-4-DISABLED: power to module in slot 7 set off (Module Failed SCP dnld)

switch 6509#

Regards,

suresh

Reza Sharifi · ‎12-25-2011

Suresh,

You would need to open a ticket with TAC and RMA the module.

IPFAST Messages

This section contains IP fast-switching (IPFAST) messages.

IPFAST-2

Error Message    %IPFAST-2-FAILOPENIPCPORT: Could not open the IPC ports. [chars]

Explanation The IPFAST process could not open the IPC port to communicate to the line card or route processor.

Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information that you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Here is ther link:

http://www.cisco.com/en/US/docs/ios/12_2sx/system/messages/sm2sx05.html#wp1031158

HTH

nkarpysh · ‎12-25-2011

Hi,

Agree with Reza - TAC case opening should be the next steps as possibility of HW problem is very High. The other was around to try before opening is to physically reseat the module in the slot. Somtimes module can get mis-seated causing same issues.

Hope this helps,

Nik

HTH,
Niko