Switch PSU Problem ? - WS-C3560E-12D

[dimitris.stathopoulos]

Hi, 

I am getting the following messages on syslog from the switch:

%PLATFORM_ENV-1-FRU_PS_ACCESS: FRU Power Supply is not responding

%PLATFORM_ENV-6-FRU_PS_OIR: FRU Power Supply 1 inserted

 %PLATFORM_ENV-6-FRU_PS_OIR: FRU Power Supply 1 inserted

Both PSUs seem to work as expected:

#sh env all
FAN 1 is OK
FAN 2 is OK
FAN 3 is OK
FAN 4 is OK
FAN PS-1 is OK
FAN PS-2 is OK
SYSTEM TEMPERATURE is OK
System Temperature Value: 24 Degree Celsius
System Temperature State: GREEN
Yellow Threshold : 37 Degree Celsius
Red Threshold : 52 Degree Celsius
SW PID Serial# Status Sys Pwr PoE Pwr Watts
--- ------------------ ---------- --------------- ------- ------- -----
1A C3K-PWR-300WAC QCS1325J01T OK Good N/A 300/0
1B C3K-PWR-300WAC QCS1331J01U OK Good N/A 300/0

Switch Ports Model SW Version SW Image
------ ----- ----- ---------- ----------
* 1 36 WS-C3560E-12D 12.2(58)SE2 C3560E-IPBASEK9-M

Any ideas what is the source of the problem? 

[Julio E. Moisa]

Hi

It could be a bug. This link could be useful:

https://quickview.cloudapps.cisco.com/quickview/bug/CSCuj33250

Please rate the comment if it is useful

:-)

[dimitris.stathopoulos]

Thanks for info !

The bug refers to 3750X or 2960X platforms and not to WS-C3560E-12D. 

Does it apply on this platform as well? 

WS-C3560E-12D is not upgradable to IOS 5.2(2)E4 as the bug tool suggests, but only to 15.0.2-SE10a and the suggested IOS by software.cisco.com is 12.2.55-SE11.