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3495
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VIDEO OR AUDIO FOR DOCUMENTATION TOPICS

ciscomoderator
Community Manager
Community Manager

What do you think about using video (or audio only) for documentation topics? Would it be useful? Are there places in the docs where you would like to see it? Hardware, software, other? What level of quality do you expect? Join the discussion.

16 Replies 16

Jon Marshall
Hall of Fame
Hall of Fame

I think video for hardware would be a very useful addition to the documentation in terms of cards/modules/connectors, how to insert them into the chassis etc. I know there are documents that show this in diagrams but sometimes it is much easier to appreciate when you see it visually.

Also a good example would be to show how to set up a console connection to a router/switch. Very helpful for troubleshooting for both TAC and NetPro etc. ie. you can just direct someone to the video and then tell them to get back after they have set it up.

The level of quality would have to be detailed enough so you could replicate what is being shown you.

Jon