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COMING SOON: Umbrella and Secure Access release notes are coming to Cisco Community. The community will be in read-only August 16 – 19. Learn more.
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Thursday, September 8, 2022
Webinaire | Webex App (FRANCAIS)
Rejoignez-nous pour une présentation détaillée de WebEx App. Apprenez à organiser des réunions, des messages et des appels de n'importe où, n'importe quand, sur n'importe quel appareil mobile ou vidéo. Quand : Jeudi 8 septembre 2022 10:30 - 11:30 (CET) Inscription
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Thursday, February 22, 2024
Event in progress
Director's Chair Series on Webinar Management from Production Services
Director's Chair 2024 - Series on Webex Webinar Management from Production Services Starting Thursday, February 22, 2024 with Monthly Sessions Through 2024 The Director's Chair Series from Production Services will cover a number of topics on managing Webex Webinars. We have a Resources page, Director's Chair Channel with recordings from previous sessions, slides, Q&A transcripts and more. Audience: Users of Webex Webinars Focus: Feb 22: Best Practices in Webinar Production Mar 21: Extending Webinars with App Integrations Apr 18: Comparison of Share App, Share Screen, and Share File May 16: Options in Registration & Security Jun 13: Webex Meeting, Webex Webinar and Webex Event Comparison Jul 18: Preparing for Webex Suite Platform Aug 15: Re-Using Webinar Content Sep 13: Stage Manager, RoS, Planning Oct 17: Using Webex Webcasts Nov 21: Slido Audience Interactivity Dec 19: 2024 Wrap-Up and Look at 2025 Register Now! For more information please visit; Webex Community. * This event is free and open to all audiences, including business partners, network and telecommunications engineers, students, and Cisco customers.
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Collaboration Voice and Video
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https://cisco.webex.com/webappng/sites/cisco/webinar/webinarSeries/register/5174019b432544ff832e8c35539c69c1
Friday, March 1, 2024
Event in progress
Announcing the Production Services Webex Webinar Community!
Announcing the Webex Webinars Production Services Community! A community for Webex Webinar experts and those who'd like to be The Production Services Community is a space for all users of Webex Webinars to find resources on Webinar Production, such as How-To videos, previous Director's Chair recordings, Webinar tools & resources, and more, moderated by the Production Services team. We'll also have Office Hours every Friday at 11:00am - 1:00pm Pacific where you can ask our Producers your burning questions on Webinars. Joining is easy, just use the Login with Webex option on the landing page, or create and alternate login with email. What You'll Find in the Community: Info on Production Services Director's Chair sessions and resources, current and previous years Comparison of Share App, Share Screen, and Share File How-To clips on different Webinar features Webinar resources Demos on basic Webinar setup and management General Webex resources Check back regularly for new and updated content, links to other useful training sessions, information on the transition to Webex Suite Platform and more! Join Now! For more information please visit; Webex Community. * This event is free and open to all audiences, including business partners, network and telecommunications engineers, students, and Cisco customers.
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https://app.socio.events/MjgwMDM%3D
Thursday, July 11, 2024
Community Live - Introduction to WebEx Calling
Community Live Event - Introduction to WebEx Calling Welcome! In this session, we will explore Webex Calling, Cisco's innovative cloud-based telephony system. Our goal is to provide you with a comprehensive overview of Webex Calling, showcasing some of powerful features and functionalities that are set to revolutionize your business's communication landscape and additionally, we'll guide you through the support network available to ensure you have the assistance you need. Agenda: Overview of Webex Calling Basic configurations Monitoring in control hub Common issues Support and Resources By the end of our session, you'll have a comprehensive understanding of Webex Calling's capabilities and how to access our dedicated support team for any future inquiries. Experts Details Claudia Lazo: Senior Escalation Engineer for Webex Calling As a seasoned member of Cisco's Global Technical Assistance Center (TAC) since 2018, she holds the role of Senior Escalation Engineer specializing in Webex Calling. Her expertise is centered on diagnosing and resolving complex customer issues with efficiency and precision. Throughout her tenure, she has played a pivotal role in spearheading knowledge innovation initiatives for Webex Calling within Cisco. Moreover, she has been instrumental in leading, developing and delivering comprehensive internal and external training programs to enhance technical proficiency in this domain. Angel Bailon: Webex Calling Technical Consulting Engineer Armed with a degree in Network and Telecommunications Engineering, he stands out as a committed Technical Consulting Engineer, renowned for his unwavering dedication to delivering exceptional customer service. His technical acumen was refined through his involvement in Cisco's Academic Excellence Program, where he demonstrated outstanding performance. Currently, he is an esteemed contributor to the Cisco Webex Calling support team. In this role, he employs his expertise to not only assist customers but also to enrich the overall service experience. His contributions extend beyond support; he actively enhances the knowledge base by conducting both internal and external training sessions and developing informative content on Webex Calling. Alejandro Gomez: Webex Calling Technical Consulting Engineer A graduate with distinction in Computational Engineering, he is recognized for his dedication as a Technical Consulting Engineer, fueled by a deep-seated passion for technology and a commitment to enhancing customer experiences. His technical proficiency was sharpened within the rigorous environment of Cisco's Academic Excellence Program, where his exceptional performance set him apart. He is actively engaged in the creation of comprehensive documentation, instructional videos, and training resources, all aimed at bolstering the understanding and adoption of our technology. His contributions are invaluable in supporting the continuous growth and success of our technological solutions. For more details and information, visit the Webex Calling community. Do you know you can get answers before opening a TAC case by visiting the Cisco Community. Explore the Cisco Community, find or create content of your interest.
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Thursday, August 1, 2024
Community Live-Registration of MPP Phones & Webex App in Webex Calling
Community Live Event - Registration of MPP Phones and Webex App in Webex Calling Welcome! This Webinar covers a comprehensive understanding of Multiplatform Phones (MPP) and their integration, starting with the basics of MPP devices and moving on to the process of adding these devices to the Control Hub. We will delve into the provisioning and registration procedures, ensuring a seamless setup. Additionally, we will diagnose common issues in MPP devices, providing practical solutions. The session will also explore the Webex App, followed by troubleshooting common issues to maintain optimal performance. Agenda: 1. Understanding MPP Devices 2. Adding Devices to the Control Hub 3. Provisioning and Registration Process 4. Diagnosing Common Issues in MPP 5. Understanding Webex App 6. Diagnosing Common Issues in Webex App Experts Details Claudia Lazo: Senior Escalation Engineer for Webex Calling As a seasoned member of Cisco's Global Technical Assistance Center (TAC) since 2018, she holds the role of Senior Escalation Engineer specializing in Webex Calling. Her expertise is centered on diagnosing and resolving complex customer issues with efficiency and precision. Throughout her tenure, she has played a pivotal role in spearheading knowledge innovation initiatives for Webex Calling within Cisco. Moreover, she has been instrumental in leading, developing and delivering comprehensive internal and external training programs to enhance technical proficiency in this domain. Angelica Gomora: Webex Calling Technical Consulting Engineer With a degree in Telecommunications Engineering, Angelica Gomora began her professional journey with an internship at the Customer Experience Academy program. This experience provided a strong foundation for her career at Cisco. Currently, she is a valued member of the Cisco Webex Calling support team. In her role, she utilizes her expertise to support customers and improve the service experience. She has also made contributions by creating valuable internal and external content. Roberto Alvarez: Webex Calling Technical Consulting Engineer Holding a Bachelor's degree in Telecommunications Engineering, he stands out as a committed Technical Consulting Engineer, renowned for his unwavering dedication to delivering exceptional customer service. Currently, he is a valued member of the Cisco Webex Calling support team, actively involved in creating comprehensive documentation, instructional videos, and training resources. These efforts are aimed at enhancing the understanding and adoption of our technology. For more details and information, visit the Webex Calling community. Do you know you can get answers before opening a TAC case by visiting the Cisco Community. Explore the Cisco Community, find or create content of your interest.
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