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CUPS 8 Client Memory Issues

jcher74
Level 1
Level 1

The CUPC.exe and cucsf.exe processes are taking up anywhere from 250 Mb - 400 Mb of memory.  This brings some machines (that only have 1 Gb or 2 Gb of RAM) to a crawl.  The memory usage seems to increase throughout the day (the longer the application is open).  TAC has told me that this is normal and nothing can be done to reduce the memory usage.  Has anyone ran into this issue with the CUPS 8 Client?

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2 Replies 2

gmatroni
Cisco Employee
Cisco Employee

Here is Link to the release notes outlining the various HW requirements for running CUPC and depending on video and other needs  the minimums change,

Pls be sure to keep in mind these are minimums



http://www.cisco.com/en/US/docs/voice_ip_comm/cupc/8_0/english/release/notes/cupc80.html#wp180794

Pls always review our release notes as they contain all the most up to date information.

George

Frank den Haan
Level 4
Level 4

Hi jcher74,

We have CUPC 8.0.1 running in our environment and have noticed as well that the memory usage on a client PC is quite high, especially compared to version 7.x. I spoke with Cisco about this and they stated they are aware it is a bit heavy and that they hope to make improvements on the performance side in version 8.5. Nothing official...just what I was told.

Overall though, i'm happy with version 8.