Hi, Anyone have idea about the following error from Nuance Speech Server logs?
We are newly setting up the CVP 9 Servers (CVP 9 Gateways and VXML Servers) and also setting the new TTS Servers (Nuance Speech Server 5.0). While testing the integration b/w CVP and NSS with CVP Application having
Audio element (Combination of audio + text), we see that required text is getting played but followed immediately with the dead air and the call hangs till the session timeout and then get disconnected.
I don't have much knowledge on NSS but found below logs showing error. Any help/suggestion are much appreciate. Please let me know for any further information. Thanks in advance.
Logs path: \Nuance\Speech Server 5.0\server\logs
Oct 25 15:36:06.93|TUCPU=46|TKCPU=15|1000|EVENT|1000|TRAN=CONN|CIPA=XX.X.XXX.XX|SESS=FCGKNGDGAAAMELDJAAAAAAAA
Oct 25 15:36:07.13|TUCPU=46|TKCPU=15|3100|EVENT|3001|SESS=MRCP|RESP=INP|STATUS=200|REQ=2
Oct 25 15:36:10.59|TUCPU=46|TKCPU=15|3002|EVENT|3002|SESS=MRCP|EVNT=SC|CAUSE=000|REQ=2
Oct 25 15:37:24.19|TUCPU=46|TKCPU=15|0|9102|Server|Can not resolve the session: invalid ID\=FCGKNGDGAAAMELDJAAAAAAAA, invalid index
Oct 25 15:37:24.19|TUCPU=46|TKCPU=15|0|9102|Server|Can not resolve the session: invalid ID\=FCGKNGDGAAAMELDJAAAAAAAA, invalid index
Oct 25 15:37:24.19|TUCPU=46|TKCPU=15|0|9102|Server|Sending failed with the code -1\
Logs path: Nuance\Speech Server 5.0\server\data\callLogs\master\Nuance\MyApp\2013\10October\25\15
TIME=20131025153606805|CHAN=FCGKNGDGAAAMELDJAAAAAAAA|EVNT=SWIfrmt|ENCD=UTF-8|UCPU=0|SCPU=0
TIME=20131025153606805|CHAN=FCGKNGDGAAAMELDJAAAAAAAA|EVNT=SWIclst|VALU=Session FCGKNGDGAAAMELDJAAAAAAAA started|SRC=SWIrec|UCPU=0|SCPU=0
TIME=20131025153607632|CHAN=FCGKNGDGAAAMELDJAAAAAAAA|EVNT=RSsdata|URI=NULL|DATA=<?xml version="1.0" encoding="UTF-8"?><speak version="1.0" xml:lang="en-US"> APPLE IPHONE 5 64GB</speak>|TYPE=NULL|RESULT=TTS_SUCCESS
TIME=20131025153712764|CHAN=FCGKNGDGAAAMELDJAAAAAAAA|EVNT=NUANtnat|TNAT=Nuance|UCPU=0|SCPU=0
TIME=20131025153712764|CHAN=FCGKNGDGAAAMELDJAAAAAAAA|EVNT=SWIclnd|VALU=Session FCGKNGDGAAAMELDJAAAAAAAA ended|SRC=SWIrec|UCPU=0|SCPU=0
