Disabling Call Forwarding on Cisco 7941 phone

[alexanderthazhayil]

Hello:

Currently  I have CCM 5.1 and cisco 7941 and 7961 phones. How can I disable CFwdAll  option on two phones?. ( I use Standard Softkey Templates).

Thanks in advance,

Alex Thazhayil

[Brandon Pierce · Accepted solution]

1. Go to device --> device settings --> soft key template
2. Choose the template you want, I would assume Standard User.
3. Copy
4. Upper right corner drop down menu to assign soft keys
5. Remove the CFWDALL option by moving it to the left side and saving.
6. Apply the template to the phone you want.

Your other option is to just put the Call Forward All into a CSS that doesn't have access to anything.

[alexanderthazhayil]

Hi Brandon:

Thank you for the response and it worked perfectly.

Alexander Thazhayil