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Not able to register IP communicator in CUCM

Roger B
Level 1
Level 1

Hello,

I am having CUCM 8 installed and earlier i have registered 5 IP communicators in it. But recently i have deleted those IP communicators and now i am not able to register any IP communicator in  CUCM. Also checked in Device--Device Settings--Device Defaults and got nothing listed in box "Load Information". So is the problem because no firmware listed for communicator or anything else?

IP communicator always shows message"IP Configuring" and sometimes as "Registration Rejected:DBerror"

2 Replies 2

Jaime Valencia
Cisco Employee
Cisco Employee

It's expected not to see a load there, that has nothing to do with this.

Registration Rejected:DBerror means that there is no config in CUCM to match that IPC.

Make sure you're properly configuring your IPC in CUCM.

HTH

java

If this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

Hi

Thnk you for your reply.

But i am configuring IPC well , as i have configured it before also. Still will check and revert. If you found any other issue then please reply.