cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
160
Views
0
Helpful
1
Replies

Unable to use a number from one cluster1 to cluster 2

chris south
Beginner
Beginner

I am going through the documentation on clustering for our Call Manager.  I am being told that once the new cluster was opened and replicated the old cluster1 is not able to user the original numbers in the system.

Saniaro:

1.  Old user leaves the company and the voip set remains in place.

2.  New user comes to company and the voip set same, but we are unable to connect to the system (201# Authentication Error.).

3.  Old number original to the cluster 1 cannot not be used.

I'm not familar with clustering but somehow this does not make sense.

Explaination would be appreciated.

1 Reply 1

Marcelo Morais
VIP Advisor VIP Advisor
VIP Advisor

Hi Chris,

 are you using Extension Mobility? Please take a look at the following link: Troubleshooting Extension Mobility.

Hope this helps.

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: