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Unity Install help needed.....

c.donnelly
Level 3
Level 3

...Got to the last stage of installing Unity (V4.0(1) and have come across an error I have not seen before and wonder if any of you guys out there may have come across it.

My environment is Exchange 2000 on the Unity Box Voice Mail Only.

Having got almost all the way through the setup it failed at the Message Store Configuration. The error message it gives is

"The Exchange Domain servers group could not be found in the following domain :\\VM-NESTOR"

this is blatantly untrue as I can see the group in active directory users and computers.

Answers on a postcard anybody

2 Replies 2

lindborg
Cisco Employee
Cisco Employee

sounds like you're hitting this bug:

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCdz35684&Submit=Search

that was fixed in 4.0(2) - check out the release notes for a work around.

As a side note, I'm raising an eyebrow that you're doing new installs of 4.0(1) - really, you need to be considering installing at _least_ 4.0(3) - 4.0(4) would be ideal. Rafts and rafts of bugs and improvements (not to meantion new features) had been applied since 4.0(1).

Thanks for your quick (and accurate) response Jeff. This sorted out my problem.

Many thanks