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Use Unity as a Dial by Name Directory

francis.labelle
Level 1
Level 1

I just want to know if I need to configure a Unity Subscriber just for using the Dial by Name feature (Directory Handler) of Unity ? There is an another way without creating a subscriber just for that ?

3 Replies 3

lindborg
Cisco Employee
Cisco Employee

I'm a little puzzled by your request. Unity has a Name Lookup Handler object already that requires no subscriber at all - it's for callers to access and find users in the direcotry by spelling their name.

Are you asking how to get users IN the directory without creating a subscriber? You can use Internet Subscribers for this if that's the case - they do not require a license as they don't have a local mailstore. But you can record voice names for them, setup transfer rules and have them included in the name lookup handler searches if you like.

If that's not what you're asking, please clarify.

I setup a custom AA script and I want to user the Directory handler of unity to enable the caller to search by name for an extension.

Actually I'm using a CTI RP with a FWDall to VM and a directory handler assign to an internet subscriber. My question is there is a other way to use the Directory handler without assign it to an Internet subscriber.

Forget it I find my problem...