Voicemail password reset

[maheshr.online]

We are using Cisco Unity 4.2 & would like to know is there any options where user can reset their voicemail password through web?

Normally we are resetting voicemail password from the unity server, & would like to give access to user so that they can reset through web.

Do we have this options? If yes where & how to configure?

[Brad Magnani]

Mahesh,

Yes, you can have users access the web using Personal Communications Assistant (PCA).

http://www.cisco.com/en/US/customer/docs/voice_ip_comm/unity/405/administration/guide/ex/sag_0060.html#wp1031684

You will need to configure the proper access within the Class of Service (Features menu) for the users in order for permission to be granted.

Hope this helps,

Brad