Hi All , I am having a weird issue , CUCM cluster 9.1.1.20000-5 , DB replication is OK - checked when i register 7945 phone to pulisher or SUB1 it regsitered with no issuewhen i try to register the same phone to SUB2 it gives me Registration rejec...
Hi Guys , We have added PVDM to a router and which acts as the conference bridge , and after that conference doesnt work properly , is there any change required to support ? I can see all PVDMs are Associated and UP. any ideas much appreciated ? ...
Hi ,Can anybody please advice me on the below , I have CUCM cluster ( PUB + 1 SUB ) and CUC standalone 1 node ,need to know the best recomended cisco way of configuring this ,1.0 AXL server order ( what should we put as 0 -- PUB or SUB )2.0 tftp and ...
Hi we have a requirment to display department ( Ex: Finance ) , other than the number display when a user query the corporate directory ,Any advice is really appriciated .we have CUCM 9.1 , phones 6921 , 7945 , 9981 etcThanksPurna
Hi ,we are using a http query from agent ( CAD ) desktop to get the customer information on to the CAD agent desktop , we are using the ANI from the call and query the DB using the http query please advice RegardsPurna
Hi ,If the same caller calls within XX hours after talking to an agent and if the same agent is available call should be routed to the same agent as before based on ANI Please advicePW
Hi ,If the same caller calls within XX hours after talking to an agent and if the same agent is available call should be routed to the same agent as before based on ANI Please advicePW