Hello MK, Please try to verify the MD5 checksum of this file against this checksum: e2900b4d7760793d61aa0dd02c187658 If you are using the "Remote Filesystem" method of upgrade, can you try to use the DVD/CD method? best regards,
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Hello Anas, there is an Enhancement bug CSCus62385, tells that direct upgrade from 6.X or 7.X to 10.X is not compatible/supported while the compatibility matrix confirms that it is supported: https://tools.cisco.com/bugsearch/bug/CSCus62385/?reffering_site=dumpcr DOC: Direct upgrade is not supported from 7.1.5 to 10.x CSCus62385 Symptom: Direct upgrade(7.1.5-> 10.x) is not supported, but the following document mentioned it supported. http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/compat/matrix/10_x/CUCM_BK_CD1DB914_00_compat_matrix/CUCM_BK_CD1DB914_00_compat_matrix_chapter_01.html#CUCM_TP_C59A16E4_00 We have determined that all of the 10x Compatibility Matrices should be modified as follows: Replace the Heading titled Direct upgrade using DMA with Supported. Consult the CUCM Upgrade Guide for details In the section Supported. Consult the CUCM Upgrade Guide for details add all of the 6x, 7x, 8.0x, and 8.5x versions currently listed in the Direct Upgrade section. Delete these same entries from the Direct Upgrade section. Conditions: 6x, 7x, 8.0x, and 8.5x Workaround: upgrade to 8.6 and then to 10.x. So as conclusion, you need to upgrade at least to 8.6 then you can give a try to upgrade it to 10.x, but if I were you I will go to 9.1.2 instead of 8.6 to urge the Jump upgrade to be supported.
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