before deleting the newly recorded file "1", did you stop recording?Some files may be too damaged to be recovered, especially if attempts have been made to change the extensionPaola

Maybe you didn't click on stop in Webex?

Hello!During conversion, warnings appear near the taskbar or dock (for mac). It is easy not to see them.I always recommend checking that the .webex file disappears. The "1" file is recorded in .webex format which will then be converted. Be careful, h...

Hi,I'm sorry, I have recovered a lot with this method.Maybe with another computer it works.Paola

Did you stop recording before deleting the file?Maybe the problem is that