I imported CML 2.0 as well as 2.1.2 but in the nodes list I am not seeing any nexus , asav or switches other than default nodesexternal connector, server and unmanaged switch.I have the CML lab licensed, I also logged out and rebooted but still don't...

we are running a script which sends the calls to a thrid party IVR. The IVR will strip out the DNIS information, how can CSQ can keep the DNIS information.

we wrote the script where call will go to a queue and will announce. How can we send the call after announcement to an IVR extension immediately?

We are running presense server System version: 7.0.7.10000-11 and CUPC 7.1.1 . We can delete vocie mail from the CUPC but it will not delete from the 7970 phone or exchange. Exchange is 2007 and is on a seperate box. It was working fine when exchange...