About qihlu

qihlu · 11-23-2011

QM v 8.5.2UCCX v 8.5.1SU2 with AQM demo licensesCUCM v 8.5I have finished the BIB( Built in Bridge) testing and start to test desktop recording(audio & video). But I cannot find any step by step configuration guide for the desktop recording. Does any...

qihlu · 12-18-2018

please refer to the attachment for the batch You can add a schedul task of windows to run this batch every 8 hours.

qihlu · 12-18-2018

Add a special prefix-code before the destination number. Such as ICM need to redirect a incoming call to an external number : 6222 0000 Label : CONCATENATE( "9911", "62220000" ) The dail-peer in your Voice Gateway need to map 9911T to a special DI...

qihlu · 10-27-2010

You can reduce the "Max step Number " in system parameter on your IVR. The default number is 1000.

Member Since	‎10-27-2010 08:57 PM
Date Last Visited	‎09-27-2023 12:33 AM
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Does anyone know where I can get the QM 8.5 Desktop recording configuration guide?

Re: Need to schedule Automation for OPCTest status. I want to schedule a report which will give me OPCtest status command result to my email ID on every 8 hours of duration. So is there any way to do so? I need to manually go to PG and put the OPCTest command capture the status of PG services. so

Re: how to reroute an inbound call from ucce script to external number and specific DOD from certain PRI

Re: How to disconnect/release an ICM call (forcefully) after a c